Looking for a Customer-Focused Role with Real Career Progression?
DURA-ID Solutions is a global provider of high-performance labelling and identification solutions, supplying durable, compliant and innovative products to customers across a wide range of industries. We are looking for a proactive and organised Sales Support Administrator to join our friendly and supportive team in Paignton.
This is a fantastic opportunity for someone with experience in sales support, customer service or administration who enjoys building customer relationships, solving problems and working as part of a collaborative team.
The Role
Working closely with our Sales Team, you will play a key role in supporting existing customer relationships and helping convert new business opportunities as we continue to grow.
This role is ideal for someone who enjoys administration and customer service within a product-based environment and is looking for a stable position with genuine long-term career development opportunities.
Key Responsibilities
- Supporting the sales team with day-to-day sales processes
- Responding to customer enquiries and providing excellent customer service
- Processing customer orders accurately and efficiently
- Obtaining freight quotations and coordinating deliveries
- Maintaining accurate records using HubSpot CRM and internal systems
- Working closely with warehouse, pre-press and production teams to ensure smooth order fulfilment [Sales Supp...rt Dura-ID | Word]
About You
We're looking for someone who:
- Has at least 2 years' experience in a Sales Support, Customer Service or similar B2B role
- Has excellent communication and relationship-building skills
- Is highly organised and self-motivated
- Has experience using CRM systems and Microsoft Office applications
- Enjoys working in a fast-paced, customer-focused environment
- Takes pride in delivering excellent service and attention to detail [Sales Supp...rt Dura-ID | Word]
What We Offer
- Salary of approximately £26,000 per year
- Annual bonus of up to 10% based on individual and team performance
- Additional incentives for new business wins
- Comprehensive Health & Wellbeing Programme
- Company pension scheme
- Enhanced sick pay
- Cycle to Work scheme
- Free on-site parking
- 25 days annual leave plus bank holidays
- Additional holiday entitlement after 5, 10 and 20 years' service
- Birthday day off every year [Sales Supp...rt Dura-ID | Word]
Why Join DURA-ID Solutions?
- Small, friendly and supportive team environment
- Collaborative culture with low staff turnover
- Opportunity to learn, develop and grow your career
- A business where employees are trusted, valued and given autonomy once trained
- Stability, progression and long-term career prospects within a global organisation [Sales Supp...rt Dura-ID | Word]
Apply Today
If you have experience in Sales Support, Customer Service, Customer Account Management, Internal Sales or Sales Administration, we'd love to hear from you.
Apply now and become part of a growing business where your contribution truly makes a difference.
Job Types: Full-time, Permanent
Pay: From £26,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Sick pay
Work Location: In person
