Accountable to the General Manager and working in partnership with Clinical Directors and Divisional Nurses, the Deputy General Manager will work the General Manager in the operational delivery, operational performance, financial performance, governance, change and business development across the Directorate.
The Deputy General Manager will work alongside the General Manager in the delivery of financial, quality, performance, productivity and workforce targets, agreed as part of the business planning, appraisal and personal development process.
The Deputy General Manager will have responsibility leading the Emergency Department teams, which will include managers responsible for service and performance, to ensure the efficient and effective delivery of high-quality patient centred services, strategic planning and development and change programmes.
Interested candidates are advised to review the job description and person specification for a full list of roles, responsibilities, competencies, and criteria for suitability for this role.
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
Create an environment within the ED that makes care, safety and patient satisfaction everyone’s first concern. There will be an emphasis on learning from the results of patient feedback and risk management systems to drive continuous service improvement and the reduction of risk.
Ensure that high quality clinical services are delivered in line with the Trust’s Quality Strategy and available financial resources.
The post-holder will listen and take action to address concerns identified through a range of tools including the annual patient survey, real time patient feedback systems, formal complaints, providing regular feedback to patients, parents and staff on action taken with training and support for staff where appropriate.
Accountable lead, in conjunction with Lead Consultant, on Risk & Governance
Lead on Medical Staffing resource demand profile matching for improved service delivery and cost savings.
