Overview
We are seeking a proactive and enthusiastic Telesales Executive to join our sales team, dedicated to promoting and selling our premium range of well established UK manufactured traditional lanterns. This role is ideal for someone with a passion for heritage products and a flair for building strong relationships over the phone.
Be part of a company that values British design, craftsmanship, and customer excellence. Our Victorian lanterns are renowned for their timeless appeal and quality. This is a fantastic opportunity to contribute to a growing brand a make a real impact in a niche market.
Key Responsibilities
- Contact existing and prospective customers within the electrical wholesale sector to promote our lantern range
- Identify new sales opportunities, qualify leads, and convert enquiries into orders
- Build rapport with clients, understand their needs, and provide tailored product recommendations
- Maintain accurate records of calls, leads and sales using CRM systems
- Develop a strong understanding of the lantern range to confidently handle customer queries and objections
- Collaborate with external sales representatives to ensure seamless customer service and follow-up
- Work towards individual and team KPIs, contributing to overall business growth
Requirements
- Previous experience in telesales, inside sales, or customer service, ideally within the lighting or electrical industry
- Excellent telephone manner and communication skills
- Confident, persuasive, and target driven
- Strong organisation skills and attention to detail
- Comfortable using CRM and sales tracking tools
- A genuine interest in lighting and traditional design is a plus
Job Type: Full-time
Work Location: In person
