We’re excited to announce that Letchworth Hall has recently joined the voco by IHG family – a bold, distinctive brand that combines individual charm with the quality and reassurance of a global name. As we begin this exciting new chapter, we’re looking for enthusiastic Food & Beverage Assistants to join our team and help us bring the voco spirit to life.
Main Responsibilities:
- Strive to learn and carry out all roles within the bar, restaurant and conference and events team, to provide the business with a multi-functional employee who can be utilised throughout the business.
- Gain and maintain an excellent product knowledge and ensure it is kept up to date with any changes or new products.
- Have an excellent understanding and knowledge of Allergen awareness.
- Be able to prepare tables for guests if needed, including linen, cutlery and glassware.
- Be able to set up a bar ready for arrival of customers.
- Take food and beverage orders in a timely manner.
- Ensure stock rotation is carried out when replenishing food and drink areas. Recording wastage in accordance to company policy.
- Assist with cellar duties, line cleaning and putting away of deliveries when required.
- To ensure all line cleaning is carried out in accordance to Health and safety Policy.
- Maintain a clean tidy and safe working environment raise any concerns to your manager in a timely manner.
- Always be vigilant to the Challenge 21 policy and all findings to be recorded following company guidelines.
- Provide and encourage excellent customer service at all times.
- Conference and Banqueting room set up and food & beverage service throughout the event including corporate, weddings and private functions
What We’re Looking For:
- A positive attitude and a passion for hospitality
- Excellent communication and customer service skills
- Flexibility to work shifts, including evenings and weekends
- Previous F&B or hospitality experience is desirable but not essential – full training will be provided
What is in it for you?
- Discounted hotel stays in any IHG Hotels across the world
- Free meals whilst on duty
- Free gym membership at Nuffiled Health Club, after completing probation period
- 50% discount on food and beverages when you stay as a guest in any IHG property
- 28 Days holiday ( including bank Holidays)
- Free parking
Please note that due to the role comprising of un-supervised bar work, you must be over 18 years of age to be seriously considered for this position.
Pay: £12.71 per hour
Work Location: In person
