Hourly salary: Fixed contract - 30 hours per week
Night Host
Pelham House Weddings & Events | Lewes Town Centre
Are you a friendly, reliable and professional individual who enjoys working independently and takes pride in creating a safe and welcoming environment?
Pelham House, one of Sussex's most beautiful exclusive-use wedding and events venues, is looking for a Night Host to join our team. Set in the heart of historic Lewes, this exciting role is perfect for someone who enjoys a varied position combining guest service, security, venue presentation and operational support.
As the overnight ambassador for Pelham House, you will play a vital role in ensuring the comfort and safety of our guests while maintaining the high standards for which our venue is known.
What You'll Be Doing
Guest Experience
- Providing a warm, professional and welcoming presence throughout the night.
- Assisting with late check-ins and guest enquiries.
- Responding promptly to ad hoc guest requests.
- Helping ensure guests are considerate of our neighbours and surrounding community.
Security & Safety
- Conducting regular and thorough security patrols of the venue, including our 29 guest bedrooms and public areas.
- Monitoring CCTV systems and ensuring all access points are secure.
- Managing the arrival and departure of guests and vehicles when required.
- Identifying and addressing any concerns relating to security, safety or noise.
Venue Presentation
- Maintaining the cleanliness and presentation of public areas, including reception, lounges and bar spaces.
- Completing cleaning and maintenance checklists to ensure the venue is ready for the morning team.
- Reporting maintenance concerns promptly and accurately.
Operational Support
- Assisting with event and breakfast setup for the following day.
- Providing practical support to the Front of House Team if required
- Supporting general venue preparation and room setup activities.
- Completing night audit and administrative tasks as required.
Emergency Response
- Acting as the first responder for fire alarms, maintenance issues and medical incidents.
- Following emergency procedures confidently and effectively.
- Ensuring the safety and wellbeing of guests and colleagues at all times.
What We're Looking For
Reliability & Trustworthiness
- Strong attention to detail and a dependable approach to work.
- Comfortable working independently and taking ownership of the venue overnight.
- A calm and professional manner under pressure.
Excellent Communication Skills
- Friendly, approachable and confident when interacting with guests, suppliers and colleagues.
- Able to communicate effectively in person, over the phone and at the venue entrance.
Flexibility & Initiative
- Comfortable managing a variety of tasks and priorities throughout the shift.
- Able to balance guest service responsibilities with security and operational duties.
- Happy working alone during overnight hours.
Physical Capability
- Able to remain active throughout the shift, including walking the property regularly and carrying out light lifting when required.
Why Join Pelham House?
- Work in a stunning Grade II listed venue in the heart of Lewes.
- Be part of a passionate and growing weddings and events team.
- Enjoy a varied role where no two nights are the same.
- Play an important part in creating memorable experiences for our guests.
If you're a motivated and dependable individual who enjoys delivering exceptional service and takes pride in maintaining a safe and welcoming environment, we'd love to hear from you.
Apply today and become part of the Pelham House story.
- Please note, this work is seasonal. You may be required to work additional hours during busier times which can then be taken back during the quieter periods
