Job Overview
Join our dynamic healthcare team as a Medical Receptionist, where you will be the friendly face and organized voice that sets the tone for our patients’ experience. In this vital role, you will manage front-desk operations, coordinate patient appointments, and ensure smooth communication between patients and medical staff. Your enthusiasm and attention to detail will help foster a welcoming environment and streamline daily clinic activities. This paid position offers an exciting opportunity to develop your administrative skills within a healthcare setting dedicated to compassionate patient care.
Responsibilities
- Greet patients warmly and professionally upon arrival, creating a positive first impression
- Schedule, confirm, and reschedule patient appointments efficiently using our office management software
- Answer incoming phone calls promptly, providing accurate information or directing calls to appropriate staff members
- Collect and verify patient information, including insurance details and personal data, ensuring accuracy for medical records
- Manage patient check-in and check-out processes smoothly while maintaining confidentiality of sensitive information
- Maintain organized filing systems for medical records, appointment logs, and correspondence
- Assist with administrative tasks such as billing support, document preparation, and inventory management of office supplies
Requirements
- Proven experience in an office environment with strong organizational skills
- Prior administrative experience preferred, especially within a healthcare or medical office setting
- Excellent communication skills to interact effectively with patients, staff, and external providers
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Proficiency with office software such as Microsoft Office Suite or similar programs
- Professional demeanor with a friendly attitude that promotes patient comfort and trust
This role is perfect for motivated individuals eager to contribute to a caring healthcare team while honing their administrative expertise. We value energetic professionals who thrive on making a difference every day!
Pay: From £12.71 per hour
Work Location: In person
