Supplier Partnerships & Onboarding Manager
Location: Hybrid / Remote with UK Travel
At HSS Training, we're the UK's leading provider of health, safety, and technical training, delivering thousands of courses every year to customers across the UK and Ireland.
From accredited classroom programmes to innovative virtual and digital learning solutions, we're helping businesses build safer, more skilled workforces. As we continue to grow, we're looking for a Supplier Partnerships & Onboarding Manager to help strengthen and develop our outsourced training network.
The impact you'll have:
As Supplier Partnerships & Onboarding Manager, you'll lead the team responsible for onboarding, maintaining, and developing our outsourced training supplier network.
You'll ensure suppliers are compliant, commercially suitable, operationally effective, and capable of delivering the high standards our customers expect. You'll build strong relationships with training providers across the UK, support supplier performance, identify network gaps, and help ensure we have the right suppliers in the right locations to support business growth.
This role combines leadership, supplier relationship management, operational oversight, compliance, and commercial awareness.
Travel will form part of the role, including supplier meetings, site visits, onboarding activities, supplier reviews, and internal business meetings.
A typical day as a Supplier Partnerships & Onboarding Manager:
Team Leadership & Development
Lead, coach, and develop the Supply Chain Team
Set objectives, monitor performance, and support ongoing development
Ensure workloads are effectively managed and service levels are maintained
Act as an escalation point for supplier onboarding, compliance, and operational issues
Promote a culture of accountability, collaboration, accuracy, and continuous improvement
Supplier Partnerships & Onboarding
Manage the onboarding and approval process for new training suppliers
Assess supplier capability, compliance, geographical coverage, quality standards, and commercial suitability
Conduct supplier meetings, site visits, and onboarding reviews
Identify gaps within the supplier network and support the sourcing of new providers
Ensure onboarding timescales are managed effectively and delays are addressed
Supplier Compliance & Governance
Oversee supplier records, approvals, certifications, insurance documentation, and compliance evidence
Ensure supplier information remains accurate, complete, and up to date
Support internal and external audits through the provision of accurate supplier documentation
Monitor documentation expiry dates and ensure compliance requirements are maintained
Implement controls that improve data quality and governance
Supplier Performance & Relationship Management
Build strong relationships with training providers across the UK
Support supplier review meetings and performance discussions
Monitor supplier responsiveness, service quality, compliance standards, and operational performance
Escalate supplier concerns and support corrective action plans where required
Ensure suppliers understand and meet HSS Training expectations
Operational & Commercial Support
Work closely with Training Plus, Operations, and Sales teams to ensure supplier capacity supports customer demand
Help resolve supplier availability, booking, and fulfilment issues
Support supplier pricing management and commercial decision-making
Provide supplier information to support tenders, customer proposals, and business growth opportunities
Identify opportunities to improve supplier coverage, responsiveness, quality, and value
What you'll bring:
Experience managing supplier networks, third-party providers, procurement support, or supplier onboarding functions
Previous experience leading, coaching, or supervising a team
Strong administration, compliance, and record management skills
Excellent stakeholder management and relationship-building abilities
Experience managing supplier performance and service standards
Strong organisational skills with the ability to manage multiple priorities
High attention to detail and a commitment to accuracy
Confidence challenging poor processes, incomplete information, or supplier non-compliance
Experience using CRM systems, supplier databases, training management systems, or similar platforms
Willingness to travel across the UK as required
Desirable:
Experience within training, health & safety, construction, technical, compliance, or regulated sectors
Knowledge of awarding bodies, accreditations, and qualification frameworks
Experience supporting audits and compliance reviews
Experience managing outsourced training providers
Experience supporting tenders, bids, or customer contracts
What you’ll get back:
Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career.
Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs too
Flexible and hybrid working - we appreciate you do your best work in different environments
Head office free onsite gym
Life assurance
Training and development opportunities to keep growing your skills
Wellbeing and Healthcare support at work and at home
A chance to be a part of a bold digital transformation
Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.
You will get the choice of other flexible benefits that work for you through our Benefits portal you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more
Different Perspectives, One Platform
We’re not all the same and that’s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking.
Whether you’re starting out, changing careers, or looking for your next big move - if you’ve got the skills and the drive, we want to hear from you.
Not sure you tick every box? That’s okay. We welcome your application even if you don't meet every single requirement. If you have any questions, email us at [email protected] and one of our team will be happy to help.
