At Nottinghamshire County Council, we are dedicated to making a positive impact in our community. Our Countywide Benefits Team, which sits within Adult Social Care and Health, is committed to supporting residents to live independently and helping them to enhance their financial resilience. Join us in our mission to empower individuals and strengthen our community!
We are excited to announce that we are recruiting to Benefits Officers to join our Countywide Benefits Team. This dynamic team focuses on maximising income and providing essential support to Nottinghamshire residents. As a Benefits Officer, you will play a vital role in helping individuals understand their entitlements and navigate the benefits system.
Your key responsibilities will include:
-
Providing specialist benefits advice primarily through phone consultations.
-
Assisting clients in understanding their entitlements and completing better-off calculations.
-
Supporting appeals and delivering training to staff and partner organisations.
-
Working closely with the wider department, including Adult Care Financial Services
-
Attending events and building strong networks with partners to enhance service delivery.
To succeed in this role, you will need:
-
Proven experience in providing specialist benefits advice.
-
Up-to-date and expert knowledge of the benefits system.
-
Knowledge of Adult Social Care and Health and an understanding of Financial Assessments for care charges
-
Strong numeracy skills and proficiency in IT applications.
-
Excellent communication skills, both written and verbal.
-
A full driving licence and access to a vehicle for travel.
We are looking for candidates who demonstrate:
-
Organisational skills to manage workloads effectively.
-
A proactive approach to problem-solving and decision-making.
-
Attention to detail to ensure accuracy in all tasks.
-
A commitment to fairness, respect, and dignity in all interactions.
-
The ability to work collaboratively within a team and with external partners.
At Nottinghamshire County Council, we believe in supporting our staff. We offer:
-
A friendly and inclusive workplace where everyone is valued.
-
Ongoing training and professional development opportunities.
-
Flexible working arrangements, including hybrid working options.
-
Generous annual leave and a comprehensive pension scheme.
-
A culture of support, supervision, and coaching to help you thrive.
Don’t miss out on this fantastic opportunity to make a real difference in your community! If you are passionate about helping others and have the skills we are looking for, we want to hear from you. Apply today and be part of a team that is truly rooted in community!
