Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Overview:
To oversee the day-to-day operation of the Assessment Centre reception area; meeting and greeting all customers and visitors and answering questions.
Hybrid working between our Birmingham site and home, candidate must be able to travel to site weekly.
Responsibilities:
- Assist customers with completion of forms including expense claims.
- Prepare and maintain rooms and equipment to ensure they are ready for the Medical Practitioner and customers.
- Working with other teams, Team Leaders and Medical Practitioners to ensure cohesion within unit and work flow progression.
- Using in-house computer system to update records accurately.
- Regular telephone liaison with MSC.
- Provide cover at other sites on occasion.
- General administrative duties as required.
What we are looking for:
- Demonstrable experience in an administrative or customer service position.
- Fluent English language skills, able to communicate with stakeholders on a day to day basis via telephone, email and face to face in a clear, caring, courteous and professional manner.
- Able to demonstrate a clear attention to detail in relation to office administration duties such as updating spread sheets and presenting information clearly and accurately
- Able to manage filing in a clear and logical structure, writing / typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner.
- Able to demonstrate prioritisation skills when multi-tasking.
- Ability to deliver work to set targets and specified standards.
- Self-motivated: Ability to work unsupervised and use own initiative.
- Ability to remain calm in difficult situations.
- A positive enthusiastic approach to solving problems.
- Proven ability to make logical and solid decisions.
What we offer:
- 25 days holidays + bank holidays
- Holiday Trade
- 9% combined pension contribution
- Flexible benefits package
EEO Statement
MAXIMUS is committed to developing, maintaining and supporting a culture of equality and diversity in employment in which our employees as well as candidates for employment are treated equitably. We understand that a diverse workforce adds to our competitive advantage; and as such, we aim to ensure that job applicants do not receive less favourable treatment on the grounds of sex, race, marital status, disability, age, part-time or fixed term contract status, sexual orientation or religion, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Job Types: Full-time, Permanent
Pay: £26,227.50 per year
Work Location: Hybrid remote in Birmingham B1 3RB
