Lead delivery of complex projects and initiatives within the Loans transformation programme, from initiation through implementation and transition to BAU
Own and maintain the integrated project / workstream plan, including milestones, dependencies, critical path and key delivery outcomes
Establish clear delivery objectives, scope, milestones and success criteria across business and technology teams
Own project-level RAID management, ensuring risks and issues are proactively identified, mitigated and escalated appropriately
Manage cross-workstream dependencies and proactively resolve conflicts, blockers and delivery risks
Lead project governance forums, ensuring effective preparation, decision-making, action tracking and follow-through
Provide high-quality executive reporting, translating complex delivery information into clear messages, decisions and recommended actions
Drive accountability across business, technology, operations and vendor stakeholders, ensuring commitments are delivered
Manage project resources and capacity, identifying gaps and working with relevant leads to address constraints
Lead stakeholder engagement across global business, technology and operations teams, including senior leadership
Work closely with vendors and implementation partners to manage deliverables, dependencies, risks, escalations and delivery commitments
Ensure project decisions are clearly documented, with ownership, rationale and follow-up actions
Support financial and commercial management of the project, including budget tracking, forecasting and vendor-related costs where applicable
Identify opportunities to improve delivery effectiveness, processes and ways of working across the programme
Act as a trusted delivery partner to the Programme Lead and senior stakeholders, providing transparency, challenge and actionable recommendations
Apply strong Loan IQ domain and platform knowledge to support solution design, business process decisions, testing, migration, implementation and delivery planning
