Location: Barnsley (with travel across the wider area as required)
Salary: £26,520.00 per annum
Job Type: Full-time, Permanent
Working hours: 40 hours per week, Monday to Friday 9:00am to 5:30pm
Reporting To: Housing Manager
About the Role
We are looking for a compassionate and motivated Housing Support Officer to join our team and deliver a high-quality, person-centred service to vulnerable adults. You will support tenants to maintain safe, secure and sustainable tenancies while promoting independence, wellbeing and social inclusion.
Key Responsibilities Include:
Tenant Support & Engagement
· Provide tailored, person-centred support based on individual needs
· Develop and review support plans, including risk assessments
· Support tenants to build independent living skills
· Support access to specialist and community services
· Build professional relationships based on trust and respect
Housing & Tenancy Management
· Manage a caseload of tenants and support tenancy sustainment
· Support with rent, benefits, budgeting and preventing arrears
· Respond to anti-social behaviour and tenancy breaches
· Conduct property inspections and maintain standards
· Prevent evictions through early intervention
Safeguarding & Risk Management
· Identify and respond to safeguarding concerns
· Complete risk assessments and implement control measures
· Maintain accurate and confidential records
· Follow health and safety procedures
Multi-Agency Working
· Work with local authorities, healthcare providers and partners
· Attend meetings and advocate for tenants
Compliance & Administration
· Carry out health and safety checks and inspections
· Coordinate property maintenance with contractors
· Maintain accurate records and reports
About You
· Experience of working with vulnerable adults or in housing/support
· Knowledge of housing management or tenancy sustainment
· Understanding of safeguarding and risk management
· Strong communication and interpersonal skills
· Ability to manage a caseload effectively
· Good IT and record keeping skills
· Person-centred, compassionate and empathetic
· Strong team player
· Honest with integrity and confidentiality
· Resilient and professional
Additional Requirements
· Satisfactory DBS check
· Driving licence and access to a vehicle for business purposes
· Flexible to meet service needs
Company Benefits
· Business mileage paid at the rate of £0.55 per mile
· 5 weeks’ holiday plus bank holidays, increasing with length of service
· Matched pension contributions
· Independent Financial Wellbeing service
· Health Care cash plan with Medicash
· Life Assurance cover equivalent to 1 years’ salary
· Company sick pay after 1 years’ service
· Paid time off for medical appointments
REFERENCE: V26/6-8
Pay: £26,520.00 per year
Application question(s):
- Do you hold a Full UK Driving License with access to a car for business use?
- Do you have experience working with vulnerable adults or within housing, support, or social care settings ?
Work Location: In person
