Job description
We are excited to welcome a proactive Sales Administrator with some credit control duties to join our team, located in Wolverhampton. In this position, you will assist our sales team and contribute to optimising our sales processes, guaranteeing a smooth experience for our customers.
· Full time position, 40 hours per week
· £31,000 - £35,000 per annum, paid monthly
Key Responsibilities:
- Process sales orders and ensure accurate data entry into the system
- Answer incoming phone calls from customers and sales staff
- Assist the sales team in managing customer enquiries and quotations
- Maintain and update sales databases to ensure all information is current
- Coordinate orders with the warehouse team
- Prepare sales reports and assist in the analysis of sales performance
- Contact customers regarding outstanding invoices and payments
- Deal with customer complaints, log them and issue credit notes where applicable
- Telesales
Requirements:
- Excellent verbal and written communication skills
- Proactive and outgoing personality with the ability to work from your own initiative
- Computer literate with proficiency in Microsoft Office
- Organised with a keen attention to detail
- Previous experience in sales administration, order entry or customer service roles preferable
Benefits:
- Auto-enrol pension after 3 months with contributions of 8% of your salary monthly paid by employer
- Company private medical scheme after a 12-month qualifying period
Holiday:
32 days:
· 8 bank holidays
· 4 days Christmas shutdown (this can change slightly from year to year)
· 20 days (this can change slightly from year to year)
· The holiday year is from 1st January to 31st December. Entitlement may vary depending on start date.
How to apply:
Please apply through Indeed.
Please do not call by telephone or email us directly.
Job Types: Full-time, Permanent
Pay: £31,000.00-£35,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Experience:
- Order entry: 1 year (preferred)
Work Location: In person
