Job Advert
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Main Purpose of Role:
Reporting to the Supporter Retention & Loyalty Manager the Receptionist at Air Ambulance Charity Kent Surrey Sussex (KSS) Rochester will act as the first point of contact for people communicating by phone, email or in person. Being the first contact for a number of donors, supporters and visitors the post holder will be responsible for setting the tone of a high quality of support and customer service, championing our external-facing standards.
INCLUSION AND DIVERSITY:
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.
Benefits package is correct at the time this advert was published.
We aim to keep adverts open for a reasonable period; however, we may review applications as they are received and reserve the right to close the advert early if the role is filled. We therefore encourage applications at the earliest opportunity. If you require additional time to prepare and finalise your application, please get in touch to express your interest and we will be happy to discuss any reasonable adjustments.
