JLL is seeking a Multi-Skilled Shift Technician for workplace management operations at a prestigious investment company's London HQ in the City
- Provides critical technical support across building systems and facilities
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Ensures seamless operations and exceptional workplace experience for occupiers
Key Responsibilities
Technical Maintenance & Operations
- Perform planned preventative maintenance and reactive repairs across electrical, mechanical, plumbing, HVAC, and fabric maintenance
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Conduct regular inspections of building systems and equipment to identify potential issues
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Respond promptly to building management system alarms and alerts
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Troubleshoot and resolve technical issues efficiently
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Maintain accurate records of all maintenance activities using computerized maintenance management systems
Building Services Management
- Monitor and optimize performance of critical building systems (lighting, heating, ventilation, air conditioning, power distribution)
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Conduct regular checks of plant rooms, riser cupboards, and mechanical equipment
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Support energy management initiatives by monitoring consumption and identifying efficiency improvements
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Coordinate with specialist contractors for complex repairs or statutory maintenance
Health, Safety & Compliance
- Ensure all work complies with health and safety regulations, client procedures, and JLL standards
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Conduct safety checks and assist with fire alarm testing and emergency lighting checks
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Maintain awareness of building emergency procedures and participate in emergency response protocols
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Complete risk assessments and method statements for maintenance tasks
Client & Occupier Support
- Provide excellent customer service to building occupiers
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Respond professionally to facilities requests and technical queries
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Work collaboratively with the workplace management team
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Participate in regular client meetings and service improvement initiatives
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Maintain visible presence throughout the facility with proactive problem-solving
Shift Operations
- Work rotating shift pattern including early mornings, late evenings, and weekend shifts
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Participate in handover procedures to ensure continuity between shifts
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Respond to out-of-hours emergencies as part of on-call rota
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Maintain high standards of professionalism across all shift patterns
Required Qualifications & Experience
Technical Skills
- Recognized trade qualification in electrical, mechanical, plumbing, or building services engineering
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Proven multi-skilled maintenance experience in commercial office environments
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Strong understanding of building management systems, HVAC operations, and electrical/mechanical plant
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Ability to read technical drawings, equipment manuals, and maintenance schedules
Professional Requirements
- City & Guilds or equivalent technical certification in relevant disciplines
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Current health and safety qualifications (working at height, manual handling)
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18th Edition Wiring Regulations or equivalent mechanical certifications
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Valid DBS check or willingness to undergo enhanced security screening
Personal Attributes
- Excellent problem-solving abilities with methodical approach to fault diagnosis
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Strong communication skills for interaction with senior executives and occupiers
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Self-motivated with ability to work independently and as part of a team
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Flexible attitude toward working hours
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Professional appearance and demeanor appropriate for prestigious City location
What JLL Offers
- Competitive salary commensurate with experience and qualifications
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Comprehensive benefits package including pension scheme and healthcare options
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Ongoing professional development and technical training opportunities
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Career progression within JLL's global facilities management platform
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Opportunity to work in iconic City building supporting high-profile financial services client
About the Location
- Based at flagship office building in heart of London's financial district
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Supporting prestigious investment company
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Requires highest standards of technical excellence and customer service
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Fast-paced professional environment where attention to detail and discretion are paramount
