This is a rare opportunity to shape the future of workforce productivity, value and effectiveness within one of the largest organisations in Wales.
As Head of Workforce Productivity, Value & Effectiveness, you will play a key strategic leadership role in helping Cwm Taf Morgannwg University Health Board (CTMUHB) make the very best use of its workforce to deliver outstanding patient care. Leading a broad portfolio that includes workforce productivity, workforce analytics, workforce systems and temporary staffing, you will turn complex data into meaningful insight that drive better decisions and delivers measurable improvement.
Working alongside senior leadership teams, you will influence major workforce and organisational decisions, helping to create a sustainable, cost-efficient workforce model that delivers value for patients, staff and the wider NHS.
We are looking for an innovative and commercially aware leader with a strong track record in workforce productivity, transformation, analytics or optimisation. Someone who is naturally curious, able to challenge constructively, and confident using data and evidence to identify opportunities, solve complex problems and deliver lasting change.
This role will be instrumental in delivering the ambitions of the CTMUHB People Plan 2025-2030, helping to create a sustainable workforce that is high performing and equipped to meet the future needs of our population.
The post holder will lead programmes focused on workforce productivity, pay bill management, workforce efficiency, workforce systems and workforce analytics. Key to the role will be identifying opportunities to improve performance, reduce unwarranted variation and maximise workforce value. They will work closely with senior leaders across clinical, operational, workforce and finance teams to influence decision-making and drive sustainable change.
A key aspect of the role is creating a culture where evidence, innovation and continuous improvement inform how workforce services are designed and delivered. This includes supporting the development of workforce models, maximising technology as an enabler and strengthening organisational capability through meaningful intelligence.
Success in this role will come from the ability to build strong relationships, inspire teams, challenge traditional thinking and translate complex data into practical solutions that deliver real benefits.
This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
- We listen, learn, and improve
- We treat everyone with respect
- We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
This role is at the forefront of helping the Health Board improve workforce productivity, sustainability and value, ensuring resources are used effectively to support the delivery of safe, high-quality patient care.
Leading a portfolio of specialist teams, the successful candidate will champion a data-driven approach to workforce decision-making, transforming information into actionable insight that supports strategic planning, operational performance and organisational improvement.
The impact of this work will extend beyond workforce services, contributing to better outcomes for patients, improved experiences for staff and greater value across the wider NHS system.
The role offers flexible hybrid working, with opportunities to work at our people team based in Abercynon, across hospital sites and from home.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
