As a Business Service Assistant, you’ll be involved in lots of different tasks as you support the day-to-day running of the office for Clumber Park. This is a busy and varied role, and you will have an important part to play in assisting the wider team to achieve their goals. You'll be an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support.
This is a permanent contract for 26.25 hours per week, with a suggested working pattern of Monday - Friday, 09:00 - 14:45
Interviews for this position will be held at Clumber Park on Friday 24th July.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:Working as part of the Nottinghamshire Portfolio team (Clumber Park, Mr Straw's House and The Workhouse & Infirmary) you'll be based at Clumber Park; as the busiest property in the National Trust, you can guarantee that no two days will be the same. You’ll love variety and will play a core part in providing fantastic customer service to colleagues and visitors.
Reporting to the Visitor Operations Manager, your work will be integral to the day-to-day operation of the portfolio, and you will always be looking at how you can offer help to support individuals and teams.
Clumber Park, where this role is based, is a beautiful expanse of parkland, heath and woods covering more than 3,800 acres. Clumber was once the country estate of the Dukes of Newcastle. Although the house was demolished in 1938, there are many glimpses of its grand past to explore. From the Gothic-style chapel, often referred to as a 'Cathedral in miniature', you can follow in the footsteps of Dukes through the peaceful pleasure ground to the Walled Kitchen Garden where you can experience sights, scents and a taste of the past.
Clumber Park | Nottinghamshire | National Trust
What you'll be doing:Known for your attention to detail, efficiency and can-do attitude, you’ll help provide a comprehensive administration service for the team and visitors alike. Your responsibilities may include managing people’s diaries and records, helping with system and financial management, creating reports and other general administrative tasks.
To deliver these day to day administration and communications tasks, you’ll be comfortable using a variety of IT packages.
You will also assist the Business Services Coordinator in leading and working with a team of volunteers within the department.
In essence, you’ll assist with the delivery of a friendly and effective business services function.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe'd love to hear from you if you are:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills
- comfortable using IT packages
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (26.25 hrs pw)
