Who We Are
At PEMFiT Ltd, we inspire and support our clients on their journey to optimal wellness and performance. Through our unique studio environment and dedication to exceptional client care, we deliver a premium wellness experience.
A key part of our service is the use of world-leading Pulse PEMF technology, allowing us to deliver energy at a cellular level to support recovery, wellbeing, and performance.
PEMFiT Lancaster is growing, and we are looking for a talented, engaging individual to join our team.
About the Role
As a PEMFiT Studio Assistant, you will play an integral role in the day-to-day running of the studio while creating a warm, welcoming environment for every client.
This is a client-focused role where you will deliver 1:1 PEMFiT sessions, support clients throughout their wellness journey, and ensure every visit is a high-quality experience.
We are looking for someone who is naturally empathetic, a strong communicator, and passionate about helping others feel their best.
You will be joining a growing business, so adaptability, initiative, and a positive attitude are key. While knowledge of PEMF is beneficial, full training will be provided.
Key Responsibilities
- Delivering exceptional PEMFiT sessions to clients on a 1:1 basis
- Monitoring client progress and making informed recommendations
- Creating a welcoming, professional, and supportive studio environment
- Managing bookings, enquiries, and payments
- Supporting studio operations, including opening/closing when required
- Maintaining studio cleanliness and organisation in line with brand standards
- Assisting with inventory management and ordering supplies
- Identifying potential clients who may benefit from PEMFiT services
- Working towards individual and team productivity targets
- Attending training sessions and conferences when required
What We’re Looking For
- Excellent communication and customer service skills
- A genuine passion for helping others
- Strong intuition, empathy, and listening skills
- Ability to work independently and as part of a team
- Good organisational and time management skills
- Confidence using IT systems and booking software
- Previous customer-facing experience (essential)
What We Offer
- Free PEMF sessions for all team members
- Full training and ongoing professional development with our PEMFiT Academy and partners
- The opportunity to be part of a growing, purpose-driven company
- A supportive and positive working environment
Interested?
If you’re passionate about wellbeing, enjoy working with people, and want to be part of a growing wellness brand, we’d love to hear from you!
Please submit your application via Indeed. If you have any questions about the role, please contact us at [email protected]
Job Types: Full-time, Permanent
Pay: From £25,350.00 per year
Benefits:
- Company pension
- Employee discount
Application question(s):
- Briefly, why do you feel you'd be suitable for this role?
Experience:
- Customer service: 2 years (preferred)
Work Location: In person
