The Company:
We are a fast growing healthcare company based in Wolverhampton, with a mission to deliver happiness to our service users through providing great care. We provide specialist nursing care services across the UK for children and adults living with a range of high acuity needs in the comfort of their own homes. This allows people who would usually be in a hospital setting to be able to stay with their families and within their communities which has been observed to lead to improved health outcomes.
Purpose of the role:
This is a brilliant opportunity to use your organisational skills, develop your HR and operational expertise, and grow with a forward-thinking organization. Committed to driving service excellence and delivering happiness to our service users, we offer the chance to make a positive, lasting impact on both the company and the lives of those we serve.
Main Duties:
Operations:
- Planning, scheduling, and creating effective weekly/monthly rotas
- Organising training for care teams
HR
- Assist with the application process to include liaison with candidates from initial enquiry to acknowledging submission of application, arranging interviews and liaison with unsuccessful candidates. Keeping a comprehensive up to date log throughout.
- Interview potential new employees
- Set up new personnel files and ensure all required information is included
- Send and respond to requests for employment references
- Handling staff appraisals
- Provide HR-related support to healthcare staff, including addressing complaints, resolving issues, and ensuring their concerns are handled promptly and professionally.
- Supporting the care teams through feedback and training
- Proactively, including reporting and documenting as required.
- Ensuring company adheres to regulations
Compliance
- Regularly audit personnel files in accordance with company and data protection requirements
General:
Deal with telephone and email inquiries professionally, ensuring prompt and effective responses. Proactively build and maintain positive relationships with internal teams and service users. Take meeting minutes as required and support in implementing decisions and action plans. Adapt to varied responsibilities in a dynamic environment, aligned with the company’s evolving needs.
You will have the chance to take on varied responsibilities that align with the evolving needs of our dynamic company.
Person specification:
- Strong interpersonal skills with a positive and approachable attitude.
- Excellent verbal and written communication skills.
- Self-driven with the ability to manage tasks independently and proactively.
- Passionate about supporting people and fostering a caring environment.
- Skilled in planning, scheduling, and creating effective rotas.
- Strong organisational and multitasking abilities in a fast-paced setting.
- Leadership skills with the ability to motivate and inspire teams.
- Proficient in using Microsoft Office tools (Word, Excel, PowerPoint).
- Analytical mindset with the ability to evaluate and improve processes.
- Maintains strict confidentiality and demonstrates integrity at all times.
If you’re passionate about making a difference and have the drive to excel in a dynamic environment, we’d love to hear from you!
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Company pension
- Referral programme
Ability to commute/relocate:
- Wolverhampton: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your current right-to-work status in the UK?
Experience:
- Human resources: 1 year (preferred)
Work Location: In person
