Westpoint has been building luxury homes throughout central Scotland for nearly 40 years, and we are currently seeking applications for the position of Administrator.
Initially working on a part-time basis but with the potential to move to full-time hours, the successful individual will be responsible for providing effective and efficient administration and scheduling support to our Customer Care function.
Although previous relevant experience would be advantageous, this role would also appeal to enthusiastic, aspiring Administrators, keen to progress their career.
Working in a fast-paced office environment, an aptitude for building positive working relationships, a sound knowledge of Microsoft packages, and the ability to work as part of a team and independently to own initiative will be essential to this position. Candidates should also be able to demonstrate first-rate organisational and time management skills, the capacity to work under pressure and to tight deadlines, and sound verbal and written communication skills.
Duties include, but are not limited to:
- Management of the customer care shared inbox, to ensure all enquiries are actioned and prioritised as appropriate
- Timely coordination and scheduling of inspection/repair visits with clients and contractors, and appropriate follow-up to ensure remedials have been carried out to required standard
- Maintenance of and updates to Plot snagging lists
- Preparation of weekly schedules for the Maintenance Joiners and Painter and Decorators, ensuring workloads are prioritised as appropriate and sufficient time allocated
- Attendance at Customer Care meetings as required to promote effective communication on all live matters
- Preparation of written correspondence, utilising Company business templates as appropriate
- Any other administrative duties as required
Pay: £17,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
