THE CLOSING DATE FOR APPLICATIONS WILL BE FRIDAY 14TH AUGUST 2026
JOB TITLE: Event Planner (Maternity Cover) – The Rabbit Hotel & Retreat
JOB REFERENCE: EPR 07/26
REPORTING TO: Wedding & Events Manager
JOB LOCATION: The Rabbit Hotel
HOURS OF WORK: 5 days out of 7 – to include evenings and weekends
SALARY: £31,350
About the role:
We are currently seeking to recruit an outgoing, articulate and sales-minded individual to join our successful and diverse organisation, as part of our wedding & events sales department. The successful applicant should have a passion for weddings, event planning and a keen eye for detail and be eager to learn and progress in this industry. Commitment and enthusiasm are essential, alongside experience in the weddings and events industry.
The Position:
Main duties and responsibilities include but are not limited to:
- Dealing with wedding & event enquiries from initial call to handing over to the operations team on the day.
- Conducting show-rounds to prospective clients and up-selling all products on offer to maximise revenue.
- Confident in selling all aspects of the event & wedding experience at the hotel, quoting rates and making bespoke suggestions based on the clients needs.
- Working towards monthly and annual targets in respect to; converting weddings/ events from enquiries to confirmations, upselling targets and revenue targets.
- Responsible for handling a number of enquiries at different stages in the pipeline. Reporting on their status and continually working to convert in line with targets.
- Responsible for handling a portfolio of events over a number of future years. Managing appropriate and consistent contact with each of them to deliver exceptional customer service.
- Effectively using the appropriate systems to record and track all necessary administration regard to each wedding/ event and communicate with the relevant internal departments and external suppliers to ensure the smooth running of each event.
- Working to deadlines set by clients and management.
- Ensuring the correct billing of each event and the administration associated with it.
- Following the correct procedure for accepting and processing payments in line with company procedures.
- Demonstrating excellent customer service and communication skills to ensure customers receive first-class, professional service.
- Showing tact and diplomacy when dealing with difficult situations.
- Be solution-focused both for the client and in how you handle situations within the department.
- Representing the hotel at wedding/ event trade shows as and when required.
- Under the guidance of the Wedding & Event Sales Managers & Wedding Team Leader, help develop and maintain a presence for weddings/ events across social channels. Making content suggestions, liaising with marketing and maintaining these channels where necessary.
- Showing a keen interest in the wedding/ events industry to enhance your role on a continual basis
- Attending any training course, that management may deem beneficial.
- Carrying out any reasonable request made by any member of the management team.
Essential Criteria:
- Have 2 year’s sales experience gained within a customer service environment.
- Have experience in working to KPI’s and a proven track record in converting leads into confirmed business.
- Have experience in developing and nurturing client relationships.
- Be able to demonstrate excellent organisational skills, with the ability to prioritise work independently with minimal supervision.
- Have highly developed administration skills and be meticulous in the preparation and delivery of relevant correspondence.
- Have an understanding of how important attention to detail is and have a detail-orientated approach to tasks.
- Be capable of multi-tasking, prioritising, and managing time efficiently.
- Be able to demonstrate excellent people skills exuding warmth and portraying a genuine desire to assist guests in planning their event.
- Have experience of working as part of a team and have the ability to work effectively with others.
Desirable Criteria:
- Previous experience in the co-ordination and management of weddings/ events.
- Hotel or Hospitality experience
Perks of the job!!
We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact [email protected]
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
