About the Role
This role exists to provide high-quality administrative and operational support that enables the smooth running of day-to-day business activities. The Administrative Assistant supports colleagues and managers by coordinating processes, maintaining systems, and ensuring effective communication across the organisation. The role contributes to efficient service delivery and supports D2’s wider goal of delivering safe, high-quality temporary accommodation services.
Key Responsibilities
- Provide general administrative support, including scheduling meetings and managing diaries.
- Manage correspondence and act as a first point of contact for internal and external enquiries.
- Maintain accurate records, filing systems, and business databases (digital and paper).
- Order and manage office supplies and equipment to support business operations.
- Update and maintain internal systems to ensure information is accurate and accessible.
- Support colleagues and managers with day-to-day operational tasks.
- Identify opportunities to improve administrative processes and efficiency.
- Undertake additional duties as required to support business needs.
Behaviours & Values
- Acts with integrity, professionalism, and discretion in all interactions.
- Builds positive working relationships with colleagues, partners, and stakeholders.
- Takes ownership of tasks and follows through on commitments.
- Communicates clearly and respectfully with internal and external contacts.
- Seeks opportunities to improve processes and enhance service delivery.
- Works collaboratively to support shared goals and organisational success.
Skills & Abilities
- Organises and prioritises multiple tasks effectively in a fast-paced environment.
- Communicates clearly in writing and verbally with a wide range of audiences.
- Uses Microsoft Office applications and digital systems confidently.
- Maintains accurate records and manages data with strong attention to detail.
- Coordinates meetings, events, and administrative processes efficiently.
- Responds proactively to enquiries and resolves issues professionally.
- Adapts to changing priorities while maintaining high standards of work.
Experience & Knowledge
- Experience providing administrative or business support within an organisational setting.
- Knowledge of office systems, databases, and digital filing practices.
- Experience managing correspondence and coordinating schedules or meetings.
- Understanding of professional customer service and stakeholder engagement.
- Experience supporting operational processes and contributing to service improvements.
- Awareness of confidentiality, data handling, and professional standards.
Qualifications & Training
- Relevant administrative or business support training (desirable).
- Proficiency in Microsoft Office Suite or equivalent systems.
- Commitment to ongoing professional development.
Pay: £25,000.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Work Location: In person
