Job Summary
Due to continued growth within the business, we have a full-time position for an Administration and Drafting Assistant at our busy office in Newport. With the opportunity for future progression within the business.
Primarily, you will assist with the day-to-day administration, including dealing with inbound/outbound calls, drafting and processing documentation accurately.
Working Hours: Monday to Friday, 8:30 am – 4:30 pm.
Duties
- Book new business appointments, ensuring all information is accurately recorded.
- Assist with drafting basic Wills and Lasting Powers of Attorney (LPA).
- Input all new Will instructions, with a high level of accuracy.
- Monitor and manage emails from central inboxes, ensuring timely responses and follow-ups.
- Follow up with clients for draft approvals and the return of documentation.
- Process signed documents efficiently and accurately.
- Accurately set up Direct Debit Mandates.
- Manage and respond to drafting amendments promptly.
- Review and process all LPA applications to ensure they meet required standards prior to submission.
- Chase clients when needed to ensure smooth business delivery.
- Accurately process business documentation.
- Professionally answer and manage incoming switchboard calls.
- Handle clerical duties such as typing, copying, and scanning documents.
Requirements
- Good knowledge of Microsoft Office.
- Strong and effective communicator.
- A high level of accuracy and attention to detail.
- Excellent customer service skills.
- Ability to work on own initiative.
- Collaborative and highly organised.
- Highly professional.
- Ability to problem solve and deliver to deadlines.
Desirable
- Willingness to study/ progress.
- Previous admin experience 1-2 years.
We invite you to apply for this exciting opportunity to grow professionally within a supportive environment and play a meaningful role in the continued success of our small business.
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- Gym membership
- On-site parking
- Private medical insurance
Language:
Work Location: In person
