The Body Reset Clinic (BRC) is looking for an enthusiastic, part-time Receptionist with a ‘can do’ attitude to join our busy and friendly reception team. BRC is a well respected clinic providing Physiotherapy, Sports Massage and injury recovery together with bespoke Pilates classes. Based in Hartley Wintney, BRC has strong links to local clubs and associations and is a key part of the community involved in local events and sporting activities.
The clinic aims to achieve the highest standards of professionalism and standards of care and this role is key as it is the initial contact with our patients. It is vital the right candidate can provide a warm and professional welcome, whilst providing accurate administrative support to the clinical team.
We require applicants who possess the following skills and attributes:
Confident in their use of the English Language
Have excellent Numeracy Skills
Confident in the use of Excel Spreadsheets and formulas
Confident in the use of technology including a CRM program for clinic bookings and client management with the desire and ability to investigate improvements that can be shared across the team.
Have excellent face to face communication skills
Be confident in speaking to people on the phone as well as face to face
Be happy to work as part of a team with regular communication to ensure a seamless experience for the patients.
Flexible in your approach to system and process changes and to cover shifts as required.
Understand the importance of patient and data confidentiality and exercise discretion at all times.
The hours/days will be mutually agreed but are expected to be circa. 14 hours per week and will include a standard pattern of morning, afternoon and evening shifts plus some Saturday mornings on a rota basis. The role may increase with time or on an adhoc basis to cover for holidays and sickness.
Previous clinic experience desirable but not essential.
Please include a covering letter with your CV with a contact telephone number, together with any dates that you will NOT be available for interview until mid September. Please also include details of CRM (Customer Relationship Management) packages you have used together with an up to date skill set based on the skills we are looking for.
Job Types: Part-time, Permanent
Pay: £13.00 per hour
Work Location: In person
