***NO AGENCIES PLEASE***
Kenny Waste Management is delighted to announce that we are recruiting a new Broker & Supply Chain Customer Service Advisor to join our growing and exciting Waste Management Team based from our modern offices in Swinton.
The successful candidate will be responsible for providing administrative support to the broker and supply chain function within the Commercial Waste service, ensuring the accurate processing of account information, service requests, and general broker/supply chain-related administration. The role supports the smooth day-to-day operation of broker accounts and supply chain team by maintaining data accuracy and assisting with customer service delivery.
Service-led since 1985, Kenny Waste Management simplifies sustainable waste disposal for thousands of businesses and households. Our purpose is to manage waste responsibly, delivering tangible environmental and commercial benefits to each of our clients. We are a Manchester-based family business with a UK-wide reach, driving the future of our sector. We operate our own fleet, our own facilities, and even our very own social enterprise. Today, we are supporting thousands of businesses to achieve ambitious green targets, and we are still in touch with our family business values: Doing what’s right today so that we can all look forward to tomorrow.
Main Duties:
- Provide administrative support to the broker account management & supply chain team via email and telephone
- Process and update broker and supply chain account information accurately and in a timely manner
- Support the handling of incoming broker queries and service requests and supply chain enquiries
- Maintain accurate records across relevant systems and databases
- Assist in onboarding and setup of new waste partner accounts
- Monitor and track requests to ensure timely progression and resolution
- Liaise with internal teams to support issue resolution and service delivery
- Ensure all administrative tasks are completed in line with Commercial Waste procedures and standards
Experience and skills:
- Previous experience in brokerage, supply chain coordination, and customer service
- Good communicator
- Ability to manage own time and tasks
Benefits:
- Healthcare cashback scheme
- Length of service reward scheme
- Holiday purchase scheme
- Retail discounts
- Wellbeing initiatives
- Flu vaccination vouchers
- Employee assistance program
- Paid volunteer days
- Enhanced maternity and paternity schemes
- Milestone leave for the key events in your life
- Life Assurance scheme
- Staff referral scheme
- Birthday vouchers
Job Types: Full-time, Permanent
Experience:
- Supply Chain: 1 year (required)
Work Location: In person
