Company Description
Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve the lives of people across the world.
Welcome to Bosch.
The Bosch Group operates in four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide – 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland.
Job Description
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Promote the Bosch Service Training portfolio to increase course uptake, customer retention, and revenue.
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Support the development of sales plans and contribute to achieving departmental revenue targets.
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Act as a key point of contact for customers, managing course enquiries and maintaining ongoing engagement.
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Liaise with customers, suppliers and stakeholders to support the planning, scheduling and successful delivery of training programmes
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Collaborate with internal departments (UK and global) to align training solutions with broader business objectives
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Oversee the coordination of training events at the Bosch Service Training Centre and nationwide locations.
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Manage logistical requirements for regional training delivery across the UK and Ireland.
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Allocate and manage resources to ensure efficient and effective course delivery.
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Ensure accurate system updates relating to delegates and training records via internal systems and LMS platforms.
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Support internal finance processes including invoicing, cost tracking, and revenue reporting.
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Monitor performance metrics including course utilisation, customer acquisition, and conversion rates.
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Contribute to forecasting and reporting activities to support strategic planning.
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Manage pre- and post-course administration activities to ensure a seamless customer experience.
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Support the Training Manager with operational and commercial initiatives.
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Maintain high standards of communication with delegates and organisations on a daily basis.
Qualifications
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Strong customer engagement and relationship skills.
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Excellent communication skills, both written and verbal.
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Strong organisational, time management, and problem-solving abilities.
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Ability to manage multiple priorities in a fast-paced environment.
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Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
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Experience using Learning Management Systems (LMS).
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Experience with CRM, database systems or SAP is desirable.
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A valid driving licence is advantageous
Additional Information
On offer is a competitive salary and pension contributions. With a great package of benefits including but not limited to;
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Minimum 25 days holiday excluding Bank Holidays (pro rata basis).
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Perkbox membership
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Cycle to Work Scheme
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Simply Health Scheme
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Supportive family friendly working policy
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Flexible working opportunities
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Access to discounts on retailers, restaurants, holidays and much more
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Employee Assistance Programme
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Access to 'BeFit' wellbeing initiatives
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Free on-site parking
We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities.
