Customer Operations Administrator
Customer Operations
We are looking for a Customer Operations Administrator to join our team at Box Technologies.
This is a great opportunity for someone who is organised, enjoys solving problems, is keen to learn and enjoys dealing with people.
What will you be doing?
You will work closely with our Customer and Sales teams to make sure our customers receive a great experience. Your role will include:
- Processing customer orders and quotations
- Keeping customers updated on orders and delivery times
- Responding to customer queries and resolving issues
- Following up on quotes, RMAs and customer requirements
- Keeping systems and records accurate
- Supporting the wider Customer Operations team
If you are looking for a role where you can learn, develop and make it your own, where no two days will be the same. We would love to hear from you.
Thame, Oxfordshire | Full-time
Working Hours: 37.5 hours (Monday to Friday)
Box Technologies is part of the Flytech Corporation – a global technology business with over 500 employees with a market capital in excess of $350 million dollars and our success means we are always looking to hire more winners for our team.
+ Skills and Qualifications
Essential
- Administrative experience in a similar role
- Strong interpersonal and communication skills (written and verbal)
- Process driven with a keen eye for detail
- Organised and methodical
- Strong IT skills, utilising MS Office365 applications for a varied number of daily tasks and ad-hoc analytical purposes (with a particular emphasis on MS Excel
- Evidence of problem solving and issue resolution within a previous role
Nice to Have
- Experience working in B2B Sales/Marketing within the IT sector
- Experience using Access Dimensions or Super Office (or similar systems)
Personal Skills
- Team Player
- Confident & outgoing
- Determined & resilient
- Can- do Approach
- Uses initiative & applies common sense
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Benefits:
- Additional leave
- Company pension
- Free parking
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
Work Location: In person
