Are you organised, approachable, and passionate about providing excellent patient care?
We're looking for a Patient Services Advisor to be the welcoming face of Brownsover Medical Centre.
Hours: Part-time, 16 hours per week (over 4 days)
Contract type: Permanent
Start Date: As soon as possible
What you’ll do:
- Be the first point of contact for patients: in person, by phone, and online
- Supporting patients to get the right care, from the right person, when they need it!
- Manage patient records using clinical systems (e.g. EMIS)
- Work closely with our GPs, nurses, and wider admin team
- Handle sensitive information with care and professionalism
- Help keep the practice running smoothly with general admin duties
What we’re looking for:
- Friendly, calm and confident communication skills
- Great attention to detail and the ability to multitask
- Previous receptionist or admin experience (NHS or healthcare experience a bonus!)
- A team player with a positive, can-do attitude
- Comfortable using computers and learning new systems
What we offer:
- A supportive, inclusive, and welcoming team environment
- Training and development opportunities
- NHS pension scheme (subject to eligibility)
If you’re looking for a rewarding role where every day makes a difference to people’s lives, we’d love to hear from you.
Apply now and help us provide exceptional care to our community!
Successful candidates are subject to a satisfactory enhanced disclosure and barring service check.
We are an equal opportunity employer.
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
Experience:
- Primary care: 1 year (preferred)
- EMIS: 1 year (preferred)
Work Location: In person
