JOB DESCRIPTION
Reporting to: Rough Sleeper Support Manager
Location: Rough Sleeper Support Hub, 97 High Street, Lincoln
Salary: £25,482 per annum/pro rata
Hours: 4 days a week (Mon, Tues, Thurs, Fri) on a 9-month contract (with the possibility of an extension subject to funding)
FURTHER INFORMATION
Pension: Statutory pension scheme with NEST Pension – depending on
hours and contract. Pension contributions matched up to 5%.
Holiday: Leave entitlement is 26 days per annum plus statutory bank
holidays. In addition, all staff also receive a wellbeing day each year.
Support: All staff receive an induction and orientation programme and regular supervision meetings with their line manager.
Training: You will be offered continual professional development training appropriate to your role. This will include training on equality and diversity, safeguarding and data protection.
Further Benefits: Include flexible working, paid travel and expenses, health and wellbeing support, supportive workplace environment and team events and activities.
Project Overview:
Our Rough Sleeper Support Hub is a rough sleeper advocacy service supporting and enabling individuals to access key homeless provision. Based in the heart of Lincoln, we do not seek to duplicate any of the amazing work partner organisations already deliver within the city but instead provides a link, supporting those unable to access the invaluable support out there directly on their own.
Listening to the client groups views & concerns; helping to explore their options & rights; providing information to help them to make informed decisions; helping clients to contact the relevant services or contact them on their behalf and finally be on hand to accompany and support them through meetings or appointments. Specifics may include:
· Advice and guidance relating to the numerous services on offer to a homeless person
· Support in accessing the homeless pathways
· Providing the means to store important diary dates and a conduit for messages
· Support in accessing the City of Lincoln Council (COLC), supporting those who fear authority
· Support in setting up a bank account – possible opportunity in obtaining ID items
· Supporting an individual in accessing a GP/Dentist/Counselling/Mental Health Nurse
· Support individuals to check in with family members
· Accessing additional support programmes/personal development courses.
· Act as a mediator between the homeless and the police (encourage street crime to be reported).
Key Tasks
· In collaboration with partners including the COLC Rough Sleeper Team, Police and Outreach Workers, identify and support people who may benefit from the hub who are currently rough sleeping or who are unable to access existing provision in the City (NOMAD, Corner House, YMCA)
· Undertake new/continued assessments of all clients accessing the service, gathering information to formulate an overview of the individual / identifying support required.
· Contribute to the multi-disciplinary assessment of client’s needs, formulate and deliver an appropriate support plan.
· Adhere to policies and procedures to assess risk in connection with the work.
· Maintain contact with clients/beneficiaries to ensure ongoing progression.
· Maintain records of clients via Lamplight, our record keeping system.
· Support clients to access washing facilities at the Hub, clothing/toiletries/sleeping bags etc
· Supporting the team with mealtime provision
· Develop, alongside the Rough Sleeper Support Manager and team members, a strategic relationship with funders and partners in order to deliver the Hub effectively.
· In partnership with the hub team, develop and deliver new programme initiatives in line with funding streams.
· Establish and maintain working relationships with Police, Rough Sleeper Team, Probation, Holistic Health for the Homeless, and other statutory agencies in the Lincoln area.
· Develop and maintain working relationships with all relevant voluntary agencies providing homelessness support.
· Support in the regular reporting and assessment of the Hub to the Rough Sleeper Support Manager, Trustees, and external funders.
· Work towards set outcomes in line with agreed service delivery and for the purpose of effective record-keeping
· Some office cleaning / storeroom sorting forms part of the development worker role.
· Work as part of the developmentplus team, attending fortnightly team meetings and away days.
· Undertake regular personal supervision with the Rough Sleeper Support Manager and external Clinical supervision.
· Undertake training as identified by developmentplus/yourself.
· Undertake other duties as agreed with the Rough Sleeper Support Manager for the effective delivery of the project aims.
For the complete recruitment pack and application form please visit our website
www.developmentplus.org.uk/about-us/work-with-us/
A completed application is essential to be considered for this role
To Apply:
Application forms are available on our website – www.developmentplus.org.uk/about-us/work-with-us
Please send completed application form to [email protected]
CLOSING DATE: Wednesday 2nd September 2026 at 12 noon. (We may choose to close this process early should a sufficient number of quality applications be received).
INTERVIEWS: TBC
Pay: £25,482.00 per year
Application question(s):
- Do you have an understanding of boundaries and safeguarding?
Experience:
- working with vulnerable and complex people: 2 years (preferred)
Work Location: In person
