St Luke's Surgery is looking for a friendly, enthusiastic and hardworking individual to join our busy administration team.
This role is to cover maternity leave, we expect it to last at least 9 months however, there is potential to become permanent depending on circumstances at that time.
We are looking for someone with previous experience of clinical coding of hospital letters. This will involve reading documents, coding appropriate read codes into EMIS web and signposting documents if needed to clinicians.
The role will also involve:
- Processing referrals to secondary care services
- Responding to emails and other electronic communications
- Reception cover - Communicate with patients face-to-face, over the telephone and electronically
- Assist patients in accessing the most appropriate service or healthcare professional
- Provide courteous, efficient and effective customer service at all times
Essential:
- Previous experience working within a GP Practice
- Knowledge of clinical coding, referrals and general practice administration
- Excellent communication and customer service skills
- Good organisational skills and attention to detail
- Ability to work independently and as part of a team
- Good IT and computer skills
This role is for 15-20 hours.
Our opening hours are 8:00am to 6:30pm, Monday to Friday, and flexibility is essential. Working hours may vary to meet the needs of the practice, and the successful candidate will be expected to provide additional cover for annual leave and other staff absences where required.
Benefits
- NHS Pension Scheme
- Supportive team environment
Pay: £13.15 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- Are you available to work between the hours of 8am - 6:30pm, Monday to Friday?
- Are you flexible with your hours, as shifts are based on the need of the practice?
- Do you have previous experience of clinical coding?
- Are you happy to work on a temporary basis with the potential of becoming permanent?
Work Location: In person
