Job Description
As an Area Director, you will lead and oversee management of the Notting and Kensington lettings branches and colleagues within John D Wood & Co. You will work to meet and exceed performance and financial targets set, and you will drive engagement and collaboration amongst your teams.
Your role will involve:
Supporting the company vision understood by all colleagues throughout the area
Coach, develop and effectively manage all employees to ensure that performance is optimised across the board
Drive Net Promoter Score within the area and ensure that all complaints are proactively managed
Ensure employee engagement is maximised through action planning, pro-active recruitment, minimising attrition and driving retention of your teams
Manage, monitor and report on the area's performance against agreed key financial business indicators on the area's P&L and against set performance metrics to ensure delivery of income targets
Take appropriate action with branches trading at a loss or below budget
Grow market share significantly by adopting pro-active working processes and identifying business growth opportunities.
You will possess the following attributes:
Demonstrable experience of building and leading high performing teams in fast paced and demanding environments
Been a valued member of high performing teams within a highly customer centric service or retail industry environment
Proven ability to influence, shape and lead significant change
Inspirational leadership ability, with approachability and humility
High levels of P&L accountability and commercial exposure
The Area Director role will offer a competitive basic salary and substantial OTE, as well as a company car and generous staff benefits.
If this sounds like the next step for you in your Management career, we want to hear from you!
Job Reference: EA08189
