Job Ref: ELI3191
Branch: Ashdown Park
Location: Ashdown Park, Forest Row
Salary/Benefits: Up to £12.75 per hour
Contract type: Casual
Hours: Part Time
Shift pattern: Shifts available across 7 days
Hours per week: Varied
Posted date: 07/05/2026
Closing date: 20/06/2026
This is an opportunity to work on a casual basis within Ashdown Park Hotel as a Housekeeping Assistant. Working as part of the wider housekeeping team, you will have responsibility for a dedicated number of guest bedrooms ensuring the highest standards of cleanliness as well as maintaining high standards of cleanliness in the public areas of the Hotel.
You will be part of a close knit and dedicated Housekeeping Laundry team who maintain the high standards of cleanliness expected by our guests. You will be cleaning and servicing guest bedrooms, replenishing amenities and assisting with the cleaning of public areas. The role is a critical factor in maintaining and strengthening the hotel’s excellent reputation and helping to provide our guests with distinctly memorable experiences. Various shifts are available which can include daytime, evenings, weekends and bank holidays.
Key Responsibilities:
- To prepare allocated rooms for guest staying at the hotel.
- Be constantly aware of guest needs and recognise the expectations of guests.
- To anticipate guest requirements and take appropriate action.
- Have a genuine passion for high standards of cleanliness and presentation with excellent attention to detail.
Key Attributes:
- Experience as a cleaner or housekeeper is desirable although not essential as full training will be given.
- Once trained, ability to work with little supervision and maintain a high level of performance.
- Excellent communication skills and the ability to interact with colleagues and guests in a friendly professional manner.
- Customer-oriented.
- Prioritization and time management skills.
- Working quickly without compromising quality.
Benefits:
As a people focused Investor In People Company we offer a great range of benefits to the successful candidate. For full details please visit our careers page: https://www.careersatelitehotels.co.uk/why-work-elite
Due to our rural location you will need your own transport
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
About Ashdown Park Hotel Country Club:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.
Why work at Ashdown Park Hotel Country Club:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!
Benefits
To support and reward our staff we offer:
- A commitment to pay above the living wage
- Generous share of the monthly Service Charge
- Career development with accredited training providers
- Enhanced holiday programme reward scheme for long service
- Employee Assistance Programme - Hospitality Action
- Meals provided by our talented kitchen team
- We have plenty of free parking
- Generous 'Refer a Friend' bounty incentive
- We also have amazing recognition awards for exceptional customer service
- Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!
For full details of the benefits on offer please check our website: https://www.careersatelitehotels.co.uk/why-work-elite
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
- service charge amount is dependent on overall sales performance
