Ellipsis Brands is going through a period of very rapid growth. From a newly established company (2013), the business is transforming into a mid-tier player in the global cosmetics industry, with a growing basket of brands which are quickly gaining widespread market recognition.
Business growth comes from a combined focus on the creation of new brands, the rapid roll-out of existing brands into new geographies and customers, and by nurturing and giving close attention to the existing accounts base.
We are looking for an experienced Head of E-Commerce to take full ownership of our online sales channels. Led by Q+A, our brands are already established on Amazon across multiple markets, but we know there is significantly more to go after. This is a senior, hands-on role for someone who has built and scaled e-commerce operations, managed multi-million pound P&Ls, and knows Amazon Seller Central inside out.
Your Role:
This is a remote-first position with some office attendance required for important meetings. You will own the e-commerce P&L across all of Ellipsis’ brands and build core revenue channels further. Your responsibilities will include:
Amazon
- Owning the Amazon Seller Central strategy across multiple geographies including UK, EU, and US marketplaces.
- Managing product listings, A+ content, brand stores, and catalogue health across all accounts.
- Planning and executing Amazon advertising campaigns across Sponsored Products, Sponsored Brands, Sponsored Display, and DSP.
- Monitoring and optimising key metrics including ACOS, TACOS, organic ranking, and overall channel profitability.
- Managing inventory forecasting and supply chain coordination for Amazon channels in collaboration with the operations team.
- Identifying and executing expansion opportunities into new Amazon marketplaces. Shopify & DTC
- Building and optimising our Shopify direct-to-consumer stores to complement marketplace revenue.
- Developing the DTC acquisition strategy, including paid social, email, and on-site conversion.
Team & Commercial
- Building out the e-commerce team as the channel grows, recruiting and developing talent.
- Owning the e-commerce P&L with full accountability for revenue, margin, and advertising spend.
- Reporting regularly to senior leadership on channel performance, forecasts, and strategic opportunities.
- Working closely with the brand, marketing, and creative teams to ensure consistent brand presentation across all online touchpoints.
Your Toolbox:
- Amazon Seller Central: Deep, hands-on experience managing Seller Central accounts with multi-million pound revenues across multiple geographies. This is non- negotiable.
- Advertising: A proven track record planning, executing, and optimising Amazon PPC campaigns and DSP at scale. You should be comfortable managing significant ad budgets and demonstrating clear ROI.
- Multi-Geography: Experience operating across at least two major Amazon marketplaces (UK, US, EU, UAE, or similar). You understand the nuances of selling across borders.
- Shopify: Proficient at building and managing Shopify stores, with an understanding of DTC fundamentals including acquisition, conversion, and retention.
- P&L Management: Strong commercial acuity with experience owning channel-level P&Ls, forecasting revenue, and managing advertising and operational budgets.
- Team Building: Experience recruiting, managing, and developing e-commerce teams.
- Analytics: Comfortable working with Amazon Brand Analytics, third-party tools (Helium 10, Jungle Scout, or equivalent), and building reporting frameworks.
- Industry: Background in FMCG, beauty, health and wellness, or consumer goods is strongly preferred.
What We Offer:
- Competitive Salary, commensurate with experience.
- Remote-first working with an average of 2–3 days per month at our offices.
- 23 days annual leave plus bank holidays.
- Health insurance with Aviva, including dental and optical cover
- Group life assurance with coverage of 4 times your salary
- Group income protection cover
- Mental health and wellness programme.
- 75% employee discount on all Ellipsis Brands products.
- Pension scheme auto-enrolment.
If you have the Amazon expertise and commercial drive to build a market-leading e-commerce function from the ground up, we would love to hear from you.
Job Type: Full-time
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Work Location: Hybrid remote in Wymondham NR18 9JL
