Insurance Administrator (Professional Guarantor)
Pay: £25,750.00 per year
Responsible to: Insurance Manager
Location of work: Peterborough office based
Hours: 40 hours per week, Monday to Friday 8.30-5.30pm 60-minute lunch break.
Salary: £25,750.00 plus performance related bonus
About The Lettings Hub
The Lettings Hub is a prop-tech company that simplifies and speeds up the lettings process through innovative, technology-driven products and services. Working with a national network of letting agents and trusted by many leading agency brands, we help over 20,000 people move home each month.
Our services include tenant referencing, insurance products and a range of solutions that support letting agents, landlords and tenants throughout the move-in journey. By combining smart technology with industry expertise, we deliver an efficient, reliable service while striving to exceed our customers' expectations every day.
The Role: in this busy role you will be responsible for the following: Preparing and issuing Professional Guarantor agreements & signing legal documents on behalf of the company
Liaising with Tenants, Landlords & Lettings Agent regarding applications
Proactively engage with Tenants regarding the renewal of their Professional Guarantor agreement
Working in a high-performing, fast paced and process-driven environment
Managing incoming customer emails, calls and administrative processes to an agreed SLA
Administration of Professional Guarantor claims
Where required supporting our Insurance Administration team's workflow
The Preferred Candidate will:
Have persuasive communication skills, a confident decision-maker, possess first rate customer service skills, and IT literate.
Be able to work to timescales, be enthusiastic, able to work independently and in a team, and results oriented.
If you also remain cool under pressure, and are open to learning new things, this could be just the role for you!
Previous insurance experience and awareness of compliance/regulatory requirements is preferred
If targets are met there is a monthly performance bonus payable for this role.
Benefits:
· Company events
· Company pension
· Free parking
Ability to commute/relocate:
· Peterborough PE2 6LR: reliably commute or plan to relocate before starting work (required)
Work authorisation:
· United Kingdom (required)
Work Location: In person
Pay: £25,750.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
Work Location: In person
