Looking For A Role Where You'll Be Trusted To Take Ownership, Solve Problems And Make A Genuine Difference To Landlords And Tenants Every Day?
Hannells is Derby's top-selling, award-winning, family-run estate and lettings agency, and we're looking for a Property Manager to join our friendly and experienced Lettings team based at our Head Office in Chellaston.
Managing more than 700 properties across Derby and the surrounding areas, our Lettings team has built a reputation for delivering exceptional service through professionalism, teamwork and doing things properly. With the entire team based under one roof, communication is easy, support is always available and everyone works together to achieve the best possible outcomes for our landlords and tenants.
This is an excellent opportunity for someone with previous lettings experience who enjoys building relationships, solving problems and delivering outstanding customer service. Whether you're helping a tenant resolve an issue, coordinating maintenance works or supporting a landlord through a tenancy matter, you'll play an important role in ensuring our properties are managed to the highest possible standard.
The Role
As a Property Manager, you'll be responsible for the day-to-day management of a portfolio of residential rental properties, acting as the main point of contact for landlords and tenants once a tenancy has commenced.
This is a varied and fast-paced role where no two days are ever quite the same. You'll liaise with landlords, tenants and contractors, arrange maintenance and repair works, ensure properties remain legally compliant and help resolve issues quickly, professionally and efficiently.
Key Responsibilities
- Manage a portfolio of residential rental properties
- Arrange and oversee maintenance, repairs and refurbishment works
- Liaise with contractors and ensure works are completed to a high standard
- Handle tenant enquiries, maintenance issues and tenancy-related matters
- Manage tenancy renewals, terminations and deposit negotiations
- Monitor rent arrears and support appropriate action where required
- Ensure properties remain compliant with current legislation and safety requirements
- Maintain accurate records, certificates and tenancy documentation
- Work closely with colleagues to deliver an exceptional experience for landlords and tenants
What We're Looking For
We're looking for someone who is organised, proactive, customer-focused and enjoys working as part of a busy and supportive team.
The ideal candidate will have:
- Previous experience within the lettings industry
- Excellent communication and customer service skills
- Strong organisational and administrative abilities
- The ability to prioritise workloads and manage multiple tasks effectively
- A professional, positive and solution-focused approach
- Strong attention to detail
- Confidence communicating with landlords, tenants and contractors
Most importantly, we're looking for someone who genuinely cares about delivering a great customer experience and takes pride in doing a job well.
Why Join Hannells?
At Hannells, you'll be joining a business that has been helping people move across Derby for more than 20 years.
As a family-run company, we're proud to have built a culture where people are supported, trusted and encouraged to take ownership of their role. Decisions are made locally, communication is open and you'll be working alongside experienced colleagues who genuinely want to help each other succeed.
One of the biggest strengths of our Lettings team is that everyone is based together in the same office. That means support is always close at hand, information is shared quickly and everyone stays up to date with what's happening across the portfolio. It creates a collaborative environment that benefits both our team and our customers.
What We Offer
- Competitive salary of £26,000 - £28,000 depending on experience
- Full-time, permanent position
- The opportunity to join Derby's leading independent estate and lettings agency
- Friendly, supportive and experienced team environment
- Ongoing training and development
- Varied and rewarding role with real responsibility from day one
- The stability and security of an established, successful local business
Working Hours
Monday to Friday: 8:45am - 5:30pm
One In Three Saturdays: 9:00am - 4:00pm (with a day off in lieu during the week)
If you're looking for a rewarding role within a busy and successful lettings team where your contribution genuinely makes a difference, we'd love to hear from you.
Apply today and become part of the Hannells team.
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Free parking
- Health & wellbeing programme
Experience:
- lettings: 1 year (required)
Work Location: In person
