Job Ref: THW9898
Branch: North Lakes Hotel Spa
Location: North Lakes Hotel Spa, Penrith
Salary/Benefits: Competitive Salary with great benefits and gratuities
Contract type: Permanent
Hours: Part Time
Hours per week: 16
Posted date: 22/06/2026
Closing date: 05/08/2026
We are looking for an enthusiastic Trainee Spa Therapist, who is passionate about the Spa and Beauty industry and committed to deliver the highest standard of customer care while developing their own skills and knowledge.
Your day to day;
- Greeting every one of our guests with a welcoming smile
- Providing the highest level of hospitality
- Informing the guests of the spa’s facilities, offering advice and assistance when necessary
- Upselling of treatments, products, and other facilities
- Carrying out fantastic beauty and massage treatments for our hotel and spa guests (Massage once qualified)
- Alongside your role you will work towards a Level 3 qualification through training and support.
Who are we looking for?
A Level 2 in Beauty Therapy or equivalent is essential for this role with the desire to progress to a Level 3 in Holistic and Wellbeing Therapy. Maths and English at Level C or 4 is preferable but not essential.
We use a range of products so experience with different brands would be beneficial although not essential as full training will be provided.
You will need to have a good rapport with other staff and guests and be able to effectively communicate on all levels.
Being able to multi-task is a must, you will need to offer warm hospitality to our spa members and hotel guests whilst delivering the highest standard of treatments.
Our spa is open 7 days a week so weekend work is part of the job.
In return, we are offering a rewarding role with scope for career progression along with;
- A rate of pay, above the apprenticeship rate, starting at £10.85 in line with your age and gratuities paid monthly
- Stream - the ability to withdraw up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Complimentary use of the hotel Gym Spa with discounted Spa treatments
- Generous employee discounts on Food, Beverage Accommodation across our beautiful Hotels and Inns across the country
- Pension Life assurance
An engaging supportive work environment
The four star North Lakes Hotel Spa is located on the edge of the Lake District National Park, offering a great location for work and downtime. The hotel boasts an award winning spa, AA rosette grill restaurant, comfy bedrooms and business facilities. With the space to host weddings and events, no two days are the same. Owned by Daniel Thwaites and easily commutable from anywhere around the eastern Lakes or western Yorkshire Dales, North Lakes Hotel Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, surrounded by some of the most breathtaking scenery England has to offer.
