Job Title:
L3 Business Administration Apprentice
Location:
47A High Street, Ilford, IG6 2AD
Work Type:
On-site
Job Type:
Full-time – 40 hours per week
Working Days:
Monday to Friday
Start Date:
As soon as possible
Salary:
£8.00 per hour
Training Course:
Apprenticeship Standard: Business Administrator
Training Provider: Excellence Solutions Limited
Level: Level 3 (A Level Equivalent)
Duration: 18 months
SUMMARY
This is an excellent opportunity for a motivated, organised, and enthusiastic individual to begin a rewarding career in business administration. You will gain valuable hands-on experience while working towards a nationally recognised qualification in a professional dental practice.
The role is ideal for someone who enjoys working with people, has excellent organisational skills, and is eager to develop a long-term career in business administration within a healthcare environment.
ABOUT THE COMPANY
Barkingside Dental Care is a well-established dental practice committed to providing high-quality patient care in a friendly and professional environment. The practice offers a supportive workplace where apprentices can develop valuable administrative, customer service, and organisational skills while working alongside an experienced team.
WHAT YOU WILL DO
Your responsibilities may include:
- Answer telephone calls and respond to emails professionally
- Welcome patients and visitors, providing excellent customer service
- Maintain accurate records and update practice databases
- Prepare letters, documents, and reports
- Organise appointments, meetings, and staff diaries
- File and manage electronic and paper records
- Support the reception team with patient enquiries
- Assist different departments with day-to-day administrative tasks
- Maintain confidentiality of patient and business information
- Follow company policies, procedures, and Health & Safety requirements
- Work collaboratively as part of the administrative team
- Participate in ongoing training and professional development
TRAINING
During your apprenticeship, you will:
- Receive regular training and support from Excellence Solutions Limited
- Complete at least 20% off-the-job training
- Study towards the Level 3 Business Administrator qualification
- Gain hands-on experience in a professional working environment
- Develop communication, customer service, administration, and IT skills
- Build the knowledge and experience required for a successful career in business administration
REQUIREMENTS
Desired Qualifications
- No formal qualifications required
- Any previous administration, reception, or customer service experience will be beneficial but is not essential
Skills
- Communication skills
- Organisation skills
- IT skills
- Customer service skills
- Attention to detail
- Team working
- Professionalism
- Time management
Preferred Attributes
- Reliable and punctual
- Determined and motivated
- Patient and welcoming
- Attention to detail
- Hospitable and professional
- Positive attitude
- Willingness to learn
Other Requirements
- Experience in reception or customer care within a healthcare or medical setting would be an advantage
- Comfortable using computers and Microsoft Office applications
- Able to communicate confidently with patients, colleagues, and visitors
- Strong organisational skills and ability to prioritise tasks
- Comfortable working in a busy dental practice environment
- Candidates living locally or within a reasonable travelling distance are preferred
- Previous experience is not required as full training will be provided
EQUAL OPPORTUNITIES
We welcome applications from candidates of all backgrounds. The apprenticeship can be adjusted to reflect existing knowledge, skills, or experience.
Pay: From £8.00 per hour
Ability to commute/relocate:
- Ilford IG6 2AD: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Education:
- GCSE or equivalent (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
