Facilities Coordinator
Contract: Professional Services, Production & Technology
Location: Durham, DH1 1SL
Hours of work: 37.5
Contract Type: Permanent
We are seeking a Facilities Coordinator to support the delivery of facilities management services across a multi-tenanted site.
The role will act as a central point of contact for facilities-related activities, managing administration, documentation, purchase orders, contractor coordination, and supporting the Facilities Manager when required.
Job Description
We are looking for a proactive and organised individual who can help ensure service excellence, effective health and safety compliance, strong stakeholder relationships, and the successful delivery of agreed service levels.
The role involves close collaboration with maintenance providers, site teams, contractors, clients, and visitors.
Key Responsibilities
- Support the day-to-day delivery of total facilities management services across the site.
- Liaise regularly with mobile maintenance teams to monitor planned preventative maintenance (PPM) activities and reactive repair works.
- Manage work orders and coordinate contractors and technical resources to ensure timely completion of maintenance requests.
- Raise and manage purchase orders in line with budget controls and maintain accurate records.
- Support budgetary objectives through supplier and service cost reviews.
- Administer site security processes, access cards, inductions, business continuity documentation, and incident records.
- Coordinate meeting rooms, audio visual equipment, office supplies, furniture moves, and workplace requirements.
- Act as a key point of contact for clients, visitors, contractors, and internal stakeholders, providing a professional facilities service.
Professional and Personal Competencies/Qualifications
- Proactive and positive attitude.
- Strong verbal and written communication skills.
- Ability to work effectively as part of a team.
- Capable of working independently, to deadlines, and under pressure.
- Good knowledge of facilities management services.
- Awareness and understanding of health and safety requirements.
- Strong administrative and organisational skills.
- Experience coordinating contractors, documentation, and site processes.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
To find out more about what we do go here - https://www.uk.issworld.com/
Work Location: In person
