Franchise Consultant (Arabic Speaker)
Location: Scotland (with travel as required)
Employment Type: Full-time
About the Role
We are looking for an experienced Arabic-speaking Franchise Consultant to support the growth and operational success of our franchise brands across Saudi Arabia and the wider Middle East, while also assisting with the management and performance of our stores in Scotland.
This is a varied role combining franchise development, operations, and business support. The successful candidate will work closely with franchise partners, senior management, and store teams to ensure brand standards are maintained, new franchise opportunities are delivered successfully, and existing operations continue to perform at a high level.
Key Responsibilities
- Support the expansion of our franchise brands throughout Saudi Arabia and the Middle East.
- Build and maintain strong relationships with franchisees and prospective partners.
- Assist with franchise onboarding, training, and operational support.
- Ensure franchise locations comply with brand standards, operating procedures, and quality expectations.
- Coordinate with franchise partners to resolve operational issues and identify opportunities for growth.
- Conduct regular performance reviews and provide recommendations to improve profitability and efficiency.
- Assist with launching new franchise locations, including planning, training, and opening support.
- Support the day-to-day management and operations of our Scotland stores.
- Work alongside store managers to improve customer experience, team performance, and operational efficiency.
- Analyse business performance, prepare reports, and recommend strategies for continuous improvement.
- Liaise with suppliers, internal departments, and international partners where required.
Essential Requirements
- Fluent in Arabic and English (written and spoken).
- Previous experience in franchising, multi-site operations, retail, hospitality, or business development.
- Strong understanding of franchise operations and business growth.
- Excellent communication and relationship-building skills.
- Highly organised with strong problem-solving abilities.
- Ability to work independently and manage multiple projects simultaneously.
- Willingness to travel within the UK and internationally, particularly to Saudi Arabia and other Middle Eastern countries.
- Full UK driving licence (preferred).
Desirable
- Experience working with international franchise networks.
- Knowledge of the Saudi Arabian or Middle Eastern business environment.
- Experience opening or managing multiple retail or hospitality locations.
- Degree in Business, Management, Hospitality, or a related field.
What We Offer
- Competitive salary (dependent on experience).
- Opportunity to play a key role in the international growth of an ambitious franchise business.
- Career progression within a rapidly expanding organisation.
- International travel opportunities.
- A collaborative and entrepreneurial working environment.
If you are a motivated, commercially minded professional with a passion for franchising and international business development, we'd love to hear from you.
This can also be tailored to sound more executive-level if you're targeting candidates with experience from brands like Costa Coffee, Tim Hortons, Starbucks, Heavenly Desserts, or other international franchise operators.
Pay: From £25,420.00 per year
Benefits:
- Free parking
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
