Posted: 02/06/26
Recruiter: The Best Connection
Reference: 3117129023
Type: Temporary
Salary: £13 Hourly
Location: Hatfield, Hertfordshire
Description:
We are currently seeking a Transport Customer Service for our company based in Hatfield on a PM shift.
Transport Customer Service Key Responsibilities
- Handle volume of inbound and outbound customer calls in a professional and timely manner
- Log, track, and update customer interactions using a ticketing system
- Manage multiple customer queries simultaneously while maintaining accuracy and quality
- Prioritise and escalate complex issues to the appropriate department
- Provide clear and accurate information regarding shipments
- Maintain detailed and up-to-date customer records
Transport Customer Service What We're Looking For:
- Excellent verbal communication and active listening skills
- Strong multitasking and time management abilities
- Ability to work under pressure
- Good problem-solving skills and attention to detail
- Basic IT proficiency (Microsoft Office, data entry, system navigation)
- Previous customer service or call centre experience preferred
Transport Customer Service Additional Information:
- Hours: Starts times will vary for training between 6am and 10am starts
- Once fully trained shift will be Tuesday to Saturday shift 13pm to 22pm
The Best Connection is acting as an Employment Business in relation to this vacancy.
