We are seeking a compassionate and motivated Community Clinical Support Worker to join our team, delivering high-quality, person-centred care within community settings. This role involves supporting service users in their own homes and local communities, working under the direction and supervision of a Registered Practitioner.
The successful candidate will undertake a range of delegated clinical duties, contributing to the assessment and care of individuals with varying health needs. You will carry out planned home visits, provide practical and emotional support, and accurately report findings back to the Registered Practitioner following face-to-face contact.
You will play a key role in supporting service users to maintain independence and wellbeing, including assisting with daily living activities such as shopping, attending appointments, and engaging in community-based tasks. The role also involves participating in joint visits with a Registered Practitioner where appropriate, particularly in situations where lone working may not be suitable.
Due to the community-based nature of this role, travel between service users’ homes is required. Therefore, the successful applicant must have a full UK driving licence and access to a vehicle.
This is an excellent opportunity for individuals who are committed to delivering high-quality care and making a meaningful difference within the community.
Care for the patient’s physical, psychological, social, spiritual, cultural and recreational needs within a defined programme of healthcare.
Observe, report and record any changes, which may indicate an alteration in the patient’s wellbeing as well as any routine observations required.
Communicate with patients, relatives and carers in a positive and respectful manner, ascertaining their needs and assisting them as appropriate, whilst ensuring that professional boundaries are observed at all times.
Seek opportunities to undertake additional courses relevant to the service you’re working in
Participate in receiving clinical and managerial supervision.
Undergo ICT training and utilise basic ICT skills as required by the Trust.
Carry out basic administrative tasks as required such as photocopying, and make and receive phone calls.
Engage proactively and positively in the change process during implementation of new ways of working or service redesign.
Ensure good working relationships with all grades and disciplines, contributing to the effective running of the service by engaging in discussions and attending appropriate meetings.
Induct and support new starters to the work environment.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Undertake a range of duties related to patient care.
Provide support to service users within the community as outlined in the risk assessment, guided by the Registered Practitioner.
Report any potential hazards, untoward incidents, accidents or complaints involving patients, relatives/carers or staff to the Registered Practitioner in charge.
Maintain a good knowledge of current ward, service and trust arrangements, operational policies, clinical objectives, procedures, overall philosophy and work in accordance with these.
Attend mandatory and non-mandatory in-service training sessions and refresher courses as required by the Trust and as identified in the Appraisal process, maintaining all mandatory training at all times.
Ensure any expression of dissatisfaction or complaint from a patient is referred to the Registered Practitioner in charge.
Participate in clinical audit and clinical governance activities under the direction of the Clinical Team Leader, Registered Practitioner and Assistant Practitioner.
** Previous Applicants Need Not Apply**
