As a Back of House team Member, you'll play a key part in delivering an efficient service whilst maintaining the standards of guest service and teamworking required by the role. You will also be responsible for maintaining the required stock levels of cleaning materials as well as the cleanliness of any stock rooms where this are stored to adhere to any relevant legal requirements with regards to hygiene & health and safety.
You will be part of a bigger team supporting other departments deliver quality products and services across our outlets. Here’s what you will be expected to do:
- To work as an individual and as part of a team by taking ownership for your immediate working area / section
- To maintain the areas for which you are responsible to the highest standards of cleanliness and to ensure that they are in an orderly manner.
- To maintain the required stock levels of cleaning materials as well as the cleanliness of any stock rooms
- Applying and maintaining cleaning standards set by Saeker, H&S auditors.
- Ensure cleaning schedules are completed as required and any hygiene or safety issue reported to the appropriate person
We live by our values, and we’d love you to bring them to life every day:
- Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others.
- Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative.
- Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve.
- Honest - You’ll be part of a team that believes in doing the right thing.
We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued.
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance - peace of mind for you and your loved ones.
- Salary Sacrifice - Car Scheme - our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society.
Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery.
The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences.
Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again
