Make a Difference with CNWL Health & Justice
CNWL is a Top Employer Award Winner , delivering high-quality healthcare to diverse communities across London and beyond. We are looking for a motivated and compassionate Mental Health In-Reach Service Manager to join our supportive Health & Justice team at HMP Bronzefield .
This is a unique opportunity to make a real difference to the lives of people in secure settings, helping to improve health outcomes, promote wellbeing and reduce health inequalities. Working within our prison healthcare service, you will be part of a forward-thinking multidisciplinary team providing high-quality care across a 7-day service.
Guided by our motto, “Caring, Not Judging,” we work alongside the criminal justice system and partner agencies to deliver responsive, person-centred primary care and mental health services that support recovery, rehabilitation and social inclusion.
Join an award-winning team where your skills, compassion and expertise can have a lasting impact.
Find out what it's like to work with us: Hear from our Health & Justice staff
The post holder will have overall responsibility for the line-management, clinical, operational and performance functions of the Mental Health In-reach Teams within the prison. This will involve ensuring effective and efficient resource utilisation, awareness of financial impact, the delivery of evidence-based patient care and a safe service. In conjunction with the Consultant Psychiatrist and the Head of Healthcare, the post holder will provide clear, visible leadership, vision and clinical expertise to enhance the service user experience.
To operate flexibly within a challenging healthcare environment, involving multiple providers, while being an ambassador for Healthcare and CNWL. To support the Team in the creation of effective pathways of care for the prisoners served.
Why Join Our Team?
At CNWL, we are committed to supporting your wellbeing, development and career progression. You'll benefit from regular supervision , personalised development plans , specialist training opportunities , preceptorship programmes and revalidation support , helping you achieve your professional goals.
We value and celebrate our staff through initiatives such as our Hidden Gem Awards and annual staff recognition events. You'll also have access to a wide range of health and wellbeing services, ensuring you feel supported both at work and beyond.
Through MyTrustBenefits , you and your family can access over 1,400 discounts on shopping, travel, entertainment and dining, alongside free online learning resources to support your personal and professional development.
Staff based at our Surrey sites enjoy additional benefits , including free onsite parking and complimentary access to leisure facilities , making it easier to stay active, prioritise wellbeing and save money.
Join an award-winning organisation where you'll feel valued, supported and empowered to make a real difference every day.
Please see job description for full role requirements and responsibilities.
- To deliver effective leadership and direction to all staff within the In-reach team.
- To ensure the service is cost effective, well organised, evidence based, & service user focussed.
- To ensure that all targets and performance indicators as agreed with the Head of Healthcare are met, and where they are ‘at risk’ to communicate with the Regional Operations Manager and Business and Performance Lead as soon as a risk is identified.
- To be responsible for implementing service changes when required, ensuring effective implementation with measurable outcomes and to agreed timescales.
- To advance innovative ideas and strategies and provide vision and inspiration to enable staff to deliver care more effectively.
- To ensure that clinical practice in the team is delivered safely and in accordance with the Care Qualify Commission Framework, Professional Practice standards and any other relevant national policies and standards.
- To implement a culture that focuses on improving outcomes across the care pathway for clients.
- To work in partnership with the Prison and other healthcare providers to ensure there are clear and responsive operational policies, procedures and protocols.
- To take a leadership role in the ACCT process and other risk management processes.
- To ensure the effective clinical management of patients in In-patients, Segregation, the wings/house blocks, and any other area of the prison.
- To ensure that transfers to secure hospitals are managed in the shortest possible timescale.
- To take the lead on implementing care quality standards. This will include keeping updated with national policy and legislation, attending relevant Trust meetings, policy development and implementation of improvement programmes across the service.
- To provide cover for the Head of Healthcare as required.
