Job Introduction
- 24 hours per week
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Monday - Thursday 1200 - 1800
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£13.41 per hour
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Sodexo Rewards
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Job Introduction:
We are looking for a reliable, customer-focused BEC and Receptionist to join our team at HMRC Birmingham Regional Centre.
This is a varied and rewarding role where you will be the first point of contact for visitors, helping to deliver outstanding customer service while supporting the day-to-day operation of the building. The successful candidate will undertake reception, administration, cleaning, porterage, catering support, and general facilities duties to ensure a safe, clean, and welcoming environment for staff and visitors.
What you’ll do:
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Provide excellent customer service and act as the first point of contact for visitors and building users.
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Carry out reception and administrative duties, including answering calls, responding to emails, filing, and issuing keys.
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Maintain high standards of cleanliness and support general facilities and porterage services.
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Replenish refreshments and supplies in communal areas.
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Assist with café, mailroom, and other operational support duties when required.
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Operate tills and follow cash handling and company procedures.
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Report maintenance issues, hazards, and equipment faults promptly.
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Follow all Health & Safety, COSHH, Food Safety, and security procedures.
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Support colleagues across the site and work flexibly to meet business needs.
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Complete all tasks and paperwork accurately while maintaining a safe, professional, and welcoming environment.
What You Bring:
Essential Skills & Experience
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Excellent customer service and communication skills.
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Ability to work independently and as part of a team.
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Good organisational and administrative skills.
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Reliable, flexible, and professional approach to work.
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Basic IT skills, including email and administrative systems.
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Awareness of health and safety practices.
Desirable
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Previous reception, facilities, cleaning, hospitality, catering, or customer service experience.
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Cash handling and till operation experience.
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Experience working within a secure or corporate environment.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
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Mental health & wellbeing support
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Employee Assistance Programme for personal, legal, and financial advice
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24/7 virtual GP & lifestyle rewards
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Discounts for you & family
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Financial tools & retirement plan
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Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
