We’re looking for an enthusiastic Assistant Manager to support our General Manager in leading our cafe team and ensuring every shift runs smoothly. Usual shifts are scheduled between 8am - 6pm, and the role requires 28-32 hours per week with occasional overtime for General Manager cover
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As Assistant Manager, you’ll be a visible leader on the cafe floor, responsible for creating organised, well led shifts where both customers and team members have an exceptional experience.
You’ll lead by example, coach the team, solve problems confidently and maintain the high standards that define our brand.
Day to day;
- Leading the team during daily service
- Delivering exceptional customer experiences
- Organising staffing and allocating responsibilities
- Managing opening and closing procedures
- Maintaining excellent cleanliness and presentation standards
- Supporting recruitment, training and team development
- Monitoring stock levels and communicating operational needs
- Resolving customer concerns professionally
- Working closely with the General Manager to continually improve operations
Essentials;
- Has previous supervisory or management experience in hospitality
- Leads with confidence and positivity
- Communicates clearly and motivates others
- Stays calm under pressure
- Takes ownership and accountability
- Has excellent organisational skills
- Is proactive and enjoys solving problems
- Leads by example every day
Job Types: Full-time, Part-time, Permanent
Pay: From £13.35 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Work Location: In person
