Job Summary
We are seeking an experienced and dynamic General Manager to oversee the daily operations of Homebrew Tap Frodsham. The ideal candidate will possess strong leadership qualities, exceptional organisational skills, and a proven track record in management within the hospitality industry. This role requires a strategic thinker capable of motivating teams, driving sales, and maintaining high standards of customer service. The successful applicant will be responsible for ensuring operational efficiency, fostering a positive work environment, and supporting growth.
Duties
- Lead and manage all aspects of the organisation’s operations, ensuring alignment with strategic objectives.
- Supervise and motivate staff, including team management and overseeing performance reviews.
- Develop and implement sales strategies to achieve revenue targets while maintaining excellent customer service standards.
- Oversee activities to optimise product presentation and maximise sales opportunities.
- Manage administrative functions such as budgeting, reporting, and inventory control.
- Foster a positive organisational culture through effective communication and leadership.
- Conduct regular staff training sessions to enhance skills in management, sales, product knowledge and customer relations.
- Maintain social media channels and a professional etiquette when dealing with customers, suppliers, and staff.
- Organise staff rotas efficiently to ensure optimal utilisation of resources and personnel.
Requirements
- Proven management experience with supervising teams within the hospitality industry.
- Strong leadership skills with the ability to motivate and develop staff effectively.
- Excellent organisational skills with a keen eye for detail in merchandising and administrative tasks.
- Exceptional communication skills.
- Demonstrated experience in sales management, team management, and hospitality operations.
- Proficiency in organisational tools such as MS Office suite; experience with administrative processes is essential.
- Effective time management skills to prioritise tasks in a fast-paced setting.
- Strong phone etiquette and interpersonal skills to foster positive relationships with clients and staff.
- Previous experience in hospitality, organisational development, or related fields is preferred. This position offers an exciting opportunity for a motivated leader to make a significant impact within our organisation by driving operational excellence and fostering a collaborative team environment.
Pay: From £29,120.00 per year
Benefits:
Work Location: In person
