What we offer
Alongside a competitive salary, we offer a great range of benefits including:
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Hybrid/flexible working
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Pension contribution doubled by us, up to a maximum of 11.3%
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29 days annual leave plus bank holidays
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Enhanced family leave
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Simply Health healthcare plan
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Generous annual wellbeing allowance
Our full list of benefits can be found at the bottom of this page.
Who we’re looking for
We’re looking for a Customer Services Advisor to resolve customer enquiries in our Housing Team efficiently by providing tenancy support and advice.
A typical day for you would include providing stellar service through all channels. You’ll use your energy, knowledge, and enthusiasm to answer customer queries, always being proactive and looking for ways to help them.
You’ll be digitally savvy with contact centre experience and ideally housing knowledge - but this is not essential as full training will be given before the spotlight’s on you.
When we're hiring, we look for people who connect with our KOSMIHC values:
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We know our stuff
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We make it happen
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We care
Feel a connection? If this sounds like you, click and ‘apply now’
**We reserve the right to close the vacancy early if we receive a large number of responses. If it interests, you please apply ASAP to avoid disappointment**
Closing date: 28 August 2026
If your application is successful, we’ll invite you to an in-person interview on Friday 4 September.
Don’t just find a job, feel it!
Hello. We’re RHP. Our purpose is to provide safe, secure homes – opening the door to life opportunities. We own and manage over 11,000 homes for social rent and shared ownership, and plan to build more over the next 12 months.
Our employees enjoy working for us, and we’ve been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer for three years in a row. In recent years we’ve also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
We’re a Disability Confident Employer, which means we’re committed to inclusive recruitment practices.
If you want to make a difference to our customers, colleagues and beyond, we’re the place for you.
Connected through difference
We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
