Job Title: Clinic Relationship & Operations Coordinator
Location: Kingston Upon Thames (Onsite)
Company: Cortexcure Healthcare
Start Date: Immediate Start
Experience Required: Minimum 1 year
Compensation: Competitive Salary + Potential Performance Bonus
About the Role
Cortexcure Healthcare is seeking a professional, organised, and patient-focused Clinic Relationship & Operations Coordinator to support the daily operations of our clinic in Kingston Upon Thames.
This role is ideal for someone with strong communication skills, excellent patient interaction, and experience in clinic administration, onboarding, compliance, and partner coordination. You will play a key role in ensuring smooth front-desk operations while also supporting clinic management and external partner relationships.
Key Responsibilities
- Manage front-desk reception and provide exceptional patient service
- Handle patient onboarding, registration forms, and appointment coordination
- Support clinic administration, operational processes, and regulatory compliance
- Maintain accurate records and ensure documentation meets required standards
- Communicate effectively with patients, practitioners, and partner clinics
- Assist in managing relationships with external clinics and healthcare partners
- Support scheduling, coordination, and smooth day-to-day clinic operations
- Handle patient queries professionally with empathy and efficiency
- Support Saturday operations on alternate weekends
Candidate Requirements
- Minimum 1 year of experience in reception, clinic administration, healthcare advisory, or a related role
- Strong communication and interpersonal skills
- Excellent patient care and customer service mindset
- Confident handling onboarding forms, compliance processes, and clinic documentation
- Organised, proactive, and detail-oriented
- Comfortable discussing and coordinating with partner clinics
- Flexible to work alternate Saturdays
- Immediate availability preferred
Why Join Cortexcure Healthcare
- Be part of a growing healthcare organisation
- Opportunity to contribute beyond traditional reception duties
- Potential performance-based bonus
- Supportive and professional clinic environment
- Career growth within clinic operations and healthcare management
How to Apply
Please send your CV to [email protected]
Location: Kingston Upon Thames
Role Type: Onsite Only
Start: Immediate
Pay: From £22,000.00 per year
Work Location: In person
