Overview
Join the Woods Foodservice Team as a Credit Controller
At Woods Foodservice, we're passionate about delivering quality products and exceptional service to our customers. As a trusted foodservice supplier, we pride ourselves on building strong relationships, supporting our people, and maintaining high standards across every aspect of our business.
We're looking for a motivated and detail-oriented Credit Controller to join our Finance team. This is an excellent opportunity for someone with strong communication and problem-solving skills who enjoys building positive customer relationships while ensuring effective credit management and cash flow within a busy fast pace environment. You'll play a key role in maintaining customer accounts, managing collections, and contributing to the ongoing success of our business in a supportive and collaborative environment.
40 hours a week – 1 day WFH after successful 3 month probation period.
Key Responsibilities
- Monitor customer accounts to ensure payments are received in line with agreed credit terms.
- Contact customers by telephone and email to collect overdue payments.
- Allocate incoming payments and reconcile customer accounts.
- Investigate and resolve invoice queries and payment disputes.
- Issue customer statements, reminders, and copy invoices as required.
- Review and maintain customer credit limits and payment terms.
- Assess new customer credit applications and make recommendations.
- Place accounts on hold where necessary and escalate overdue accounts.
- Prepare aged debt reports and provide regular updates to management.
- Liaise with the sales, customer service, and finance teams to resolve account issues.
- Maintain accurate customer records and documentation.
- Support month-end procedures, including account reconciliations.
- Assist with bad debt recovery and legal proceedings where appropriate.
Ensure compliance with company policies and relevant financial regulations
Skills and Experience
- Previous demonstrated experience in credit control or accounts receivable in a fast pace environment is essential
- communication and negotiation skills.
- Strong organisational and time management skills.
- Proficiency in Microsoft Excel and accounting/ERP systems.
- Ability to work independently and manage a busy workload.
- Professional and customer focused approach.
- Demonstrated attention to detail, organisational skills, and the ability to prioritise tasks efficiently.
Join us in this engaging role where your expertise will help safeguard our financial stability while developing your career in a vibrant team environment!
Pay: £33,000.00-£35,000.00 per year
Benefits:
- Company events
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home
Experience:
- credit controller: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
