Job Title: Lead Contract Support
Location: Leeds City Centre
Hours: Monday -Friday 8 am to 5 pm (1 hour unpaid lunch)
Contracted to 5 days in the office however we work Hybrid (2 days in the office 3 days working from home)
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team.
The main responsibility of this role is to provide leadership to the Business Unit Contract Support team and administrative support to the Operations Manager.
Main Duties and Responsibilities
- To assist with the control of all financial and commercial aspects of contracts
- To assist in the production of supporting financial information.
- To maintain and update both manual and computer records relating to areas of which CBRE are responsible.
- To prepare and issue predefined reports, which form part of the contract and customer requirement
- To administer quality management system documentation and ensure compliance
- Liaise closely with the site team , ensuring accurate processing of quotations, purchase orders, invoices, time sheets.
- To undertake general office duties relating to the contract including:
- Correspondence and filing
- Minutes of meetings
- Preparation of reports and documentation
- Updating of electronic records
- Material ordering and administration
- Subcontractor’s administration
- Raising purchase orders and ensuring that purchase orders are updated when changes required.
- Production of valuations and presentation of results
- Contract renewal documentation
- Production of short range plan information
- Quote logging and processing
- Application billing preparation and billing of all Maintenance and Extra works
- Contract escalation process
- To undertake the training of staff as and when required. Run regular training gap reports from training tracker.
- To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes.
- To be responsible for the commercial support on the contract through to final account.
- Collating and presenting portfolio reviews.
- Run weekly aged debt report’s and liaise with the client to resolve any issues.
- Complete month end reports for the finance manager.
- Collating the monthly forecasting.
- Collate a monthly finance report for clients.
- Raise Annual Maintenance PO’s.
PERSON SPECIFICATION
- A good basic education is essential, with at least GCSE passes in Maths and English or equivalent.
- Higher educational qualifications to ‘A’ level/HNC/D or degree would be beneficial or equivalent.
- PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. – advance level.
- Must demonstrate a strong sense of customer focus.
- Excellent verbal and good basic standard of written communication skills.
- Self-motivated and systematic.
- Able to prioritise demands and make decisions under pressure.
- Results/ task orientated, attention to detail and accuracy.
- Excellent time management and organisational skills.
- Commitment to continuous improvement.
- Ability to work as part of a team, as well as independently.
- Reliable and committed.
- Confidential and discrete approach.
- Calm manner, able to work under pressure and with changing demands and priorities.
- Be flexible to work outside core office hours from time to time.
Pay: £32,000.00-£34,000.00 per year
Benefits:
- Canteen
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Life insurance
- Referral programme
- Sick pay
- Work from home
Application question(s):
- Do you have advanced Skills in Microsoft Excel ?
- What are your working hours/ day Commitments?
Experience:
- Management: 2 years (required)
- Facilities management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Leeds LS9
