Are you passionate about motorcycles and enthusiastic about delivering exceptional customer service?
We’re thrilled to offer an exciting opportunity for friendly and reliable Retail Sales staff to join our team in Norwich. The store has a rich history of catering to motorcyclists' clothing needs, dating back over 15 years, and features a spacious two-level store that allows us to offer an extensive selection of motorcycle clothing and gear tailored to motorcyclists' specific needs.
As one of the UK's leading retailers of motorcycle helmets, clothing, and accessories, we've proudly served motorcycle riders for 25 years. With 17 stores across the UK and a comprehensive online retail website, we have a team of over 150 people dedicated to delivering exceptional service.
If you’re ready to bring your passion for motorcycles and customer service to a role that's both rewarding and exciting, we'd love to hear from you!
What you’ll be doing:
As a Retail Sales Advisor, you'll be the face of the store, helping riders find the right kit, building genuine relationships, and driving sales in a fast-paced specialist environment.
- Deliver exceptional face-to-face customer service
- Understand customer needs and recommend the perfect products
- Hit individual and team sales targets
- Keep the store looking great and stock well presented
- Learn about leading brands and share that knowledge confidently
What we are looking for:
We're looking for someone passionate about learning and dedicated to making our customers happy. You should be confident, enthusiastic, and thrive in a busy retail environment.
A strong command of the English language is also required. While a motorcycle license isn't required, it's a big plus!
Previous customer service experience is essential, and experience in the motorcycle retail sector would be ideal.
Don't worry if you're not a product expert yet – full training on our range is provided.
Why Join Us?
- A competitive salary plus commission
- In-depth training on our product range
- Casual dress code (we’ll provide you with t-shirts and hoodies)
- Company pension scheme
- Generous staff discount
About the role:
- Full-Time - 37.5 hours per week, Permanent
How to Apply:
- Monday-Sunday, rota'd weekly
- Salary: £28,000 - £30,000 per annum OTA (Salary + Commission)
- Address: 124-128 Ber St, Norwich, NR1 3ES
Apply today with your CV, addressing the application to the store manager, Lydia McClintock.
Please note that due to the volume of applications, we may not be able to respond personally to all applicants. If you haven't been contacted directly within two weeks of your application, please consider your application unsuccessful.
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Experience:
- Retail sales: 1 year (preferred)
Work Location: In person
